German Technical Support for Canon in Athens (help to relocate)

Expat-U; Berlin; Vor Ort; EUR 30.000 - 42.000; Vollzeit

Zusammenfassung

A multinational company is seeking a German Technical Support Advisor in Berlin. Your primary role will involve responding to customer inquiries through phone, email, and chat, ensuring customer satisfaction while adhering to policies. The company provides comprehensive on-site training and relocation support, including accommodation and health insurance. Ideal candidates are fluent in German and possess intermediate English skills, along with being patient and empathetic in customer interactions.

Leistungen

Accommodation for one month

Assistance in finding an apartment

Administrative support

Health insurance

Qualifikationen

• Fluency in German is crucial for customer interactions.
• An intermediate command of English is beneficial.
• Patience and empathy are essential traits for this role.

Aufgaben

• Respond to customer inquiries via phone and email.
• Establish a trusting relationship with customers.
• Update customer files and resolve issues.
• Ensure overall customer satisfaction and adhere to policies.

Kenntnisse

Native or Fluent in German

Intermediate English B2

Patient

Empathetic

Jobbeschreibung

German Technical Support for Canon in Athens (help to relocate)

Job Openings German Technical Support for Canon in Athens (help to relocate)

About the job

Become a customer advisor. Your role will be to respond to incoming customer inquiries via phone, email, and chat. Comprehensive on-site training, youthful work environment (average age of 25) and multicultural (20 different languages).

Responsibilities

• Respond to customer via phone, email
• Establish a trusting relationship
• Update customer files
• Resolve customer issues
• Ensure customer satisfaction
• Adhere to company policies

Requirements

• Native or Fluent in German
• Intermediate English B2
• Patient
• Empathetic

Relocation Support

• Hotel or Airbnb (1 month)
• Help to find an apartment
• Administrative support
• Pick in the airport
• Health insurance