German-Speaking Customer Support – Travel & Hospitality | Greece

RDN CONS; Frankfurt; Remote; EUR 22,000 - 30,000; Full time

Job summary

RDN CONS in Greece is seeking German-speaking customer support professionals to join an international team in the travel and hospitality sector. The role involves helping customers via phone, email and chat, handling reservations, changes, cancellations and general enquiries, and delivering a positive, professional service.

Relocation support is offered for eligible candidates, with initial training and ongoing support. After the training, you can work remotely from within Greece.

Qualifications

• Fluent German (C1/C2) and good English (B2+) required.
• Strong communication and interpersonal skills.
• Customer-focused and able to help others.
• Good computer literacy and quick learner of new systems.
• Experience in customer service or hospitality is advantageous.
• Motivated entry-level candidates welcome.
• Willingness to work flexible shifts, including weekends.
• Willingness to relocate to Greece.

Responsibilities

• Support customers via phone, email and chat
• Assist with reservations, changes, cancellations and general enquiries
• Help resolve customer issues efficiently and professionally
• Provide clear and accurate information
• Handle different customer situations with empathy and a solution-oriented approach
• Use internal systems to manage customer requests and interactions
• Deliver a positive customer experience

Skills

German C1/C2

English B2+

Communication skills

Customer-focused

Computer literacy

Hospitality/Travel experience

Relocation willingness

Flexible shifts

Education

Experience in customer service or hospitality (advantage)

Job description

Ready for a new professional experience in Greece? We are looking for German speakers to join an international Customer Support team within the travel and hospitality sector.

The opportunity includes support for candidates moving to Greece and, following the initial training period, the possibility to work remotely from within Greece.

Your Role

• Support customers via phone, email and chat
• Assist with reservations, changes, cancellations and general enquiries
• Help resolve customer issues efficiently and professionally
• Provide clear and accurate information
• Handle different customer situations with empathy and a solution-oriented approach
• Use internal systems to manage customer requests and interactions
• Deliver a positive customer experience

Your Profile

• Fluent German (C1/C2)
• Good command of English (B2+)
• Strong communication and interpersonal skills
• Customer-focused and comfortable helping people
• Good computer literacy and ability to learn new systems quickly
• Previous experience in customer service, hospitality, tourism, retail or another customer-facing role is an advantage
• Motivated entry-level candidates are also welcome
• Willingness to work flexible shifts, including weekends when required
• Willingness to relocate to Greece

What You Can Expect

• Full-time employment in Greece
• Relocation support for eligible candidates
• Initial training and ongoing support
• Possibility to work remotely from within Greece after the initial training period
• International and multicultural working environment
• Career development opportunities

If you speak German and would like to combine an international career with the opportunity to live and work in Greece.