German-Speaking Customer Support – Travel & Hospitality | Greece

RDN Cons; München; On-site; EUR 26,000 - 38,000; Full time

Benefits offered by this job

Relocation support

Remote work after training

International environment

Career development

Job summary

100Hires, Inc. seeks German-speaking professionals to join an international Customer Support team in travel and hospitality. You will assist German-speaking customers with reservations, changes, cancellations, and inquiries via phone, email, and chat, and relocation to Greece with initial training.

After the training period, there is a possibility to work remotely from within Greece. You will join an international, multicultural team with career development opportunities and a focus on

Qualifications

• Fluent German (C1/C2) and good English (B2+).
• Strong communication and interpersonal skills.
• Customer-focused and capable of helping others.
• Good computer literacy and quick learner of new systems.

Responsibilities

• Assist German-speaking customers with travel- and reservation-related needs.
• Handle bookings, changes, cancellations, and general inquiries via phone, email, and chat.
• Resolve issues efficiently and professionally with empathy and a solution-oriented mindset.
• Use internal systems to manage requests and interactions and deliver a positive customer experience.

Skills

Fluent German

English proficiency

Communication skills

Customer focus

Computer literacy

Tools

CRM systems

Job description

Ready for a new professional experience in Greece?We are looking for German speakers to join an international Customer Support team within the travel and hospitality sector.The opportunity includes support for candidates moving to Greece and, following the initial training period, the possibility to work remotely from within Greece.Your RoleYou will assist German-speaking customers with their travel and reservation-related needs, providing friendly and professional support throughout their experience.Support customers via phone, email and chatAssist with reservations, changes, cancellations and general enquiriesHelp resolve customer issues efficiently and professionallyProvide clear and accurate informationHandle different customer situations with empathy and a solution-oriented approachUse internal systems to manage customer requests and interactionsDeliver a positive customer experienceYour ProfileFluent German (C1/C2)Good command of English (B2+)Strong communication and interpersonal skillsCustomer-focused and comfortable helping peopleGood computer literacy and ability to learn new systems quicklyPrevious experience in customer service, hospitality, tourism, retail or another customer-facing role is an advantageMotivated entry-level candidates are also welcomeWillingness to work flexible shifts, including weekends when requiredWillingness to relocate to GreeceWhat You Can ExpectFull-time employment in GreeceRelocation support for eligible candidatesInitial training and ongoing supportPossibility to work remotely from within Greece after the initial training periodInternational and multicultural working environmentCareer development opportunitiesIf you speak German and would like to combine an international career with the opportunity to live and work in Greece, apply now to learn more.