German-Speaking Customer Support Role – Lisbon, Portugal

Nordicrecruiters; Remote; EUR 30.000 - 40.000; Vollzeit

Zusammenfassung

An international recruitment agency is seeking a German-Speaking Customer Support Specialist to provide high-quality assistance to customers. This role involves handling inquiries in German through various channels and ensuring customer satisfaction. Applicants should be fluent in German, with a good level of English and strong communication skills. The position offers a competitive salary and benefits, as well as a relocation package to Lisbon, a vibrant city with great lifestyle opportunities.

Leistungen

Competitive salary and benefits package

Relocation package to support your move

Full training and onboarding

Career development opportunities

Qualifikationen

• Native or fluent German speaker essential.
• Previous customer support experience preferred but not mandatory.
• Must possess strong communication and interpersonal skills.

Aufgaben

• Handle customer inquiries in German via phone, email, and chat.
• Provide accurate and customer-focused solutions.
• Document interactions clearly and follow internal procedures.
• Collaborate with international team members to improve service quality.

Kenntnisse

Fluent German speaker

Good level of English

Strong communication skills

Customer-oriented mindset

Jobbeschreibung

Are you a fluent German speaker looking to build an international career while living in one of Europes most inspiring capital cities? We are looking for a German-Speaking Customer Support Specialist to join a growing international team based in Lisbon.

This is your opportunity to combine professional development with an outstanding quality of life in a city known for its sunshine, culture, and ocean views.

Why Lisbon?

Lisbon offers an exceptional lifestyle where historic charm meets modern innovation. Enjoy mild weather year-round, stunning viewpoints over the Atlantic, a vibrant food and café culture, and a welcoming international community. From after-work strolls along the river to weekend trips to nearby beaches, Lisbon is the perfect place to live, work, and grow.

Your Role:

As a Customer Support Specialist, you will be the first point of contact for German-speaking customers, providing high-quality assistance and ensuring a smooth and positive customer experience across multiple channels.

Key Responsibilities:

• Handle customer inquiries in German via phone, email, and chat
• Provide accurate, professional, and customer-focused solutions
• Ensure high levels of customer satisfaction through clear communication and problem-solving
• Document interactions clearly and follow internal procedures
• Collaborate with international team members to improve service quality

What Were Looking For:

• Native or fluent German speaker
• Good level of English for internal communication
• Strong communication and interpersonal skills
• Customer-oriented mindset with attention to detail
• Ability to work efficiently in a fast-paced, international environment
• Previous customer support experience is a plus, but not mandatory

What We Offer:

• Competitive salary and benefits package
• Relocation package to support your move to Lisbon
• A modern, international work environment
• Full training and onboarding
• Career development and growth opportunities
• The chance to live and work in one of Europes most attractive cities

If you're ready to take your career abroad and experience life in a vibrant, sun-filled city by the ocean, this is your next move.

Apply now and start your Lisbon adventure.