German Speaking Customer Service in Greece (Fully Paid Relocation)

Patrique Mercier Recruitment JP; Nürnberg; Remote; EUR 40.000 - 60.000; Vollzeit

Zusammenfassung

A leading recruitment firm is seeking German-speaking customer service representatives to assist clients in Greece. This role involves troubleshooting inquiries and ensuring high customer satisfaction. Candidates must have excellent German communication skills and prior customer service experience. The position offers benefits such as private health insurance, a performance bonus, and a fully paid relocation package.

Leistungen

Private Health Insurance

Training & Development

Performance Bonus

2 Extra Salaries Per Year

Fully Paid Training

Great Salary

Fully Paid Relocation Package

Qualifikationen

• Fluent in German, both written and spoken; knowledge of English is required.
• Prior experience in customer service or a related field is preferred.
• Proficiency in using customer support tools.

Aufgaben

• Deliver outstanding customer support to German-speaking clients.
• Troubleshoot and resolve customer inquiries efficiently.
• Document all customer interactions within the company’s CRM system.

Kenntnisse

Fluent in German

Excellent communication skills

Problem-solving abilities

Ability to handle multiple tasks

Tools

CRM systems

Jobbeschreibung

Step into your dream job with Patrique Mercier Recruitment JP! We are actively seeking German-speaking customer service representatives to join our fantastic team in enchanting Greece—complete with fully paid relocation! This is your chance to combine your professional skills with an unforgettable experience in one of the world’s most beautiful locations. In this role, you will assist customers in resolving their inquiries related to our automotive brands, ensuring a high level of satisfaction through clear communication and effective solutions. Embrace the opportunity to enhance your career while soaking up the sun and rich culture of Greece. If you are passionate about customer service and eager to work in a supportive and collaborative environment, we want to hear from you!

Responsibilities

• Deliver outstanding customer support to German-speaking clients across various platforms, including phone, email, and live chat.
• Troubleshoot and resolve customer inquiries efficiently and effectively.
• Maintain a deep understanding of our products and services to provide accurate information to customers.
• Document all customer interactions meticulously within the company’s CRM system.
• Collaborate with team members to develop strategies for improving customer satisfaction.
• Participate in regular training sessions and team meetings to enhance service quality.
• Contribute ideas for process improvements to deliver better customer experiences.

Requirements

• Fluent in German, both written and spoken; knowledge of English is required.
• Excellent communication skills and a strong commitment to customer service.
• Ability to handle multiple tasks in a fast-paced work environment.
• Strong problem-solving abilities and an analytical mindset.
• Prior experience in customer service or a related field is preferred.
• Proficiency in using CRM systems and customer support tools.
• An approachable demeanor, a positive attitude, and a willingness to adapt to a new culture.

Benefits

• Private Health Insurance
• Training & Development
• Performance Bonus
• 2 Extra Salaries Per Year
• Fully Paid Training
• Great Salary
• Fully Paid Relocation Package ( flight, transfer and hotel )