German-Speaking Customer Experts Jobs - Remote InsideGreece

Dila Recruitment; Remote; EUR 20.000 - 40.000; Vollzeit

Zusammenfassung

A leading recruitment agency is seeking a Customer Expert to communicate with clients across various platforms, ensuring high satisfaction and effective problem resolution. Fluency in German and strong English communication skills are necessary for success in this role. Additionally, the position offers significant benefits for relocation to Greece, including covered travel expenses, accommodation support, and a competitive salary with performance bonuses. Join a dynamic team committed to excellence.

Leistungen

Relocation support

Competitive salary

Health care benefits

Professional growth opportunities

Free Greek language courses

Community and social responsibility initiatives

Qualifikationen

• Fluency in German.
• Very good communication skills in English (B2 level).
• Exceptional communication and soft skills, as well as problem-solving skills.
• Computer knowledge/tech savviness.
• Resourceful and able to multitask.
• Thrive as a team player in a fast-paced environment.

Aufgaben

• Communicate with customers via phone, chat & email.
• Track and follow cases to ensure they are closed in a timely manner.
• Maintain high customer satisfaction, representing a major brand.
• Provide and maintain professional relationships with all partners.
• Work towards reaching targets set by the client and internal goals.

Jobbeschreibung

Position: Customer Expert

Work model: Remote in Greece

Location: Greece

Employment type: Full-time

What you will do:

• Communicate with customers via phone, chat & e-mail
• Track and follow cases to ensure they closed in an efficient and timely manner
• Maintain high customer satisfaction, representing a major brand
• Provide and maintain strong, professional relationships with all partners and show empathy at all times
• Work towards reaching targets as set out by client statement of work as well as internal targets

What you will bring:

• Fluency in German
• Very good communication skills in English B2 level
• Exceptional communication & soft skills, as well as problem-solving skills
• Computer knowledge/tech savviness
• Resourceful, able to multitask
• Thrive as a team player in a fast-paced, high-energy, change-oriented environment

What we offer:

• Complete support to help you ease your relocation to Greece, we cover your flight tickets expenses, 2 weeks hotel accommodation (including breakfast), support with the house searching process (all at no cost to you)
• Competitive monthly salary + 2 extra salaries per year + monthly performance bonus, Sundays and public holidays are paid 200%
• Health care benefits and numerous other discounts
• Full training by certified instructors
• Professional growth & development opportunities
• Special events as well as community & social responsibility initiatives
• Free online Greek language courses