German-Speaking Customer Experts Jobs - Remote Inside Greece

Dila Recruitment; Remote; EUR 30.000 - 40.000; Vollzeit

Zusammenfassung

A customer service recruitment firm is looking for a Customer Expert to work remotely in Greece. This role requires fluency in German and strong communication skills in English. Responsibilities include communicating with customers and ensuring high satisfaction levels. The company offers competitive salaries, relocation support, and professional development opportunities.

Leistungen

Complete relocation support

Competitive monthly salary

Health care benefits

Full training by certified instructors

Professional growth and development opportunities

Free online Greek language courses

Monthly performance bonus

Paid Sundays and public holidays at 200%

Qualifikationen

• Fluency in German is required.
• Very good communication skills in English at a B2 level.
• Exceptional communication and soft skills needed.
• Ability to solve problems effectively.
• Computer knowledge is essential.
• Resourcefulness and ability to multitask are necessary.
• Must thrive as a team player in a fast-paced environment.

Aufgaben

• Communicate with customers via phone, chat, and email.
• Track and follow cases to ensure they are closed efficiently.
• Maintain high customer satisfaction while representing a major brand.
• Show empathy and maintain strong professional relationships.

Kenntnisse

Fluency in German

Communication skills in English B2 level

Exceptional communication and soft skills

Problem-solving skills

Computer knowledge / tech savviness

Multitasking ability

Team player

Jobbeschreibung

Overview

Position: Customer Expert

Work model: Remote in Greece

Location: Greece

Employment type: Full-time

What you will do

• Communicate with customers via phone, chat & e-mail
• Track and follow cases to ensure they are closed in an efficient and timely manner
• Maintain high customer satisfaction representing a major brand
• Provide and maintain strong professional relationships with all partners and show empathy at all times
• Work towards reaching targets as set out by client statement of work as well as internal targets

What you will bring

• Fluency in German
• Very good communication skills in English B2 level
• Exceptional communication & soft skills as well as problem-solving skills
• Computer knowledge / tech savviness
• Resourceful able to multitask
• Thrive as a team player in a fast-paced high-energy change-oriented environment

What we offer

• Complete support to help you ease your relocation to Greece we cover your flight tickets expenses 2 weeks hotel accommodation (including breakfast) support with the house searching process (all at no cost to you)
• Competitive monthly salary 2 extra salaries per year monthly performance bonus Sundays and public holidays are paid 200%
• Health care benefits and numerous other discounts
• Full training by certified instructors
• Professional growth & development opportunities
• Special events as well as community & social responsibility initiatives
• Free online Greek language courses

Key Skills

Instrument, Business Consultancy, Cosmetology, Elevator Maintenance, AC Maintenance, Marine Services

Employment Type: Full Time

Experience: years

Vacancy: 1