German Speaking Customer Consultant for Netflix - Athens

Speakit Jobs; Remote; EUR 40.000 - 60.000; Vollzeit

Zusammenfassung

A recruiting agency is seeking German Customer Support Consultants for a position with Netflix based in Athens. The role involves communicating with subscribers to address payment issues, stream troubleshooting, and guiding users in navigating the platform. Successful candidates should have excellent communication skills in German, proficient English, and be willing to relocate. A bachelor's degree and customer service experience are preferred. Competitive salary and relocation package offered.

Leistungen

Relocation package covered

Monthly performance bonus (up to 145€ gross)

14 salaries per year

Training and familiarization phase

Opportunity to grow in a multinational company

Qualifikationen

• Minimum 6 months of relevant customer care experience.
• Excellent communication skills are essential.
• Relocation to Greece is required.

Aufgaben

• Communicate through chat & phone with subscribers.
• Answer how-to questions about payment.
• Troubleshoot streaming and content issues.
• Assist subscribers with navigating on Netflix.

Kenntnisse

Excellent communication skills in German

C1/C2 English skills

General understanding of online marketing

Ausbildung

Bachelor's degree (preferred)

Jobbeschreibung

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Description

Are you a German speaker? We are looking for German Customer Support Consultants to join the dynamic team of Netflix. Are you a TV shows fan?

Start your career in Greece and work for Netflix, one of the world's leading entertainment services!

Pack your bags for Athens and kick-start your career.

What you will do:

• Communicating through chat & phone with subscribers
• Answering how-to questions about payment
• Troubleshooting streaming and content issues
• Assisting subscribers with howto questions & navigating on Netflix

Requirements

• Excellent communication skills in German
• C1 / C2 English skills
• Bachelor’s degree (preferred)
• Minimum 6 months of relevant customer care experience
• General understanding of online marketing products / services being supported
• Excellent communication skills
• EU Passport
• Relocation to Greece

Benefits

• Excellent salary
• 14 salaries per year
• Monthly performance bonus (up to 145€ gross)
• Relocation package covered
• Athens based position (w ork from home policy)
• International career in a multicultural environment
• Training and familiarization phase
• Opportunity to grow in a multinational company

Only CVs in English will be reviewed

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