German-speaking Client Manager

Centre People Appointments; Remote; EUR 40.000 - 60.000; Vollzeit

Zusammenfassung

A recruitment agency is seeking a remote Client Manager to serve Japanese corporate clients in Germany. This role requires over 5 years of client management experience in the insurance sector, particularly handling Japanese accounts. The ideal candidate will be fluent in both German and English, possess a strong understanding of insurance products, and be capable of fostering relationships based on trust. This position offers the flexibility of working remotely from anywhere in Germany.

Qualifikationen

• 5+ years of client management experience in the insurance industry.
• Experience managing Japanese corporate accounts.
• Strong understanding of commercial insurance products and services.

Aufgaben

• Act as the primary point of contact for Japanese corporate clients based in Germany.
• Liaise with internal departments to coordinate client service.
• Provide expert advice and guidance on insurance products tailored to client needs.

Kenntnisse

Client management experience

Fluent German

Professional English skills

Knowledge of commercial insurance products

Interpersonal skills

Jobbeschreibung

Overview

SF46747

ELIGIBLE APPLICANTS :

• O) Eligible visa : Permanent residence, Spouse, Partner
• X) NOT eligible : Student visa, Working holiday, Graduate, Requiring visa sponsorship

WORK TYPE : remote work

VISA SUPPORT : No

TYPE : full time, permanent

SALARY : TBD

LOCATION : Germany (remote, any location in Germany)

HOURS : Monday to Friday, 9 : 00-17 : 00

Client Manager Responsibilities

• Act as the primary point of contact for Japanese corporate clients based in Germany
• Liaise with internal departments (underwriting, claims, compliance, etc.) to coordinate client service
• Provide expert advice and guidance on insurance products and solutions tailored to client needs
• Ensure timely and accurate responses to client inquiries in line with Japanese business etiquette
• Build and maintain strong, trust-based relationships with both clients and internal stakeholders
• Proactively manage client accounts, identify risks, and offer strategic solutions
• Stay informed about insurance industry trends and regulatory updates in Germany and the EU

Client Manager Ideal Candidate

• 5+ years of client management experience in the insurance industry, ideally at an insurance company except life insurance
• Experience managing Japanese corporate accounts
• Strong understanding of commercial insurance products and services
• Fluent German and professional English skills (written and spoken)
• Deep understanding of business culture and communication style suitable for Japanese clients
• Ability to work independently and take initiative as an immediate contributor
• Excellent interpersonal, organisational, and client-facing skills
• High responsiveness, attention to detail, and service-oriented mindset