German Customer Support (Email & Chat) Relocation to Malta

Velenosi & Meredith Consulting; Nordrhein-Westfalen; Remote; EUR 30.000 - 40.000; Vollzeit

Zusammenfassung

A customer service consulting company is seeking German-speaking Customer Support representatives to work in Malta. Responsibilities include responding to inquiries via email and chat, and reviewing content. Candidates should have C2 German and B1 English skills. Relocation support and health insurance are offered after 6 months.

Leistungen

Health insurance (after 6 months)

Relocation support: airport pickup, hotel stay, flight reimbursement

Supportive work environment and team activities

Qualifikationen

• No experience needed; focus on detail and decision-making.

Aufgaben

• Respond to customer inquiries via email and chat.
• Review marketplace/app content for compliance.
• Enforce policies by reviewing images and accounts.
• Provide accurate information and meet support targets.
• Report violations, fraud, and user trends.
• Suggest workflow improvements.

Kenntnisse

C2 German

English level B1 or higher

Basic Microsoft Office skills

Attention to detail

Quick decision-making

Willingness to learn

Jobbeschreibung

German Customer Support (Email & Chat) Relocation to Malta

Job Openings German Customer Support (Email & Chat) Relocation to Malta

About the job German Customer Support (Email & Chat) Relocation to Malta

Were hiring Full-Time German-Speaking Customer Support & Content Moderators in sunny Malta!

Role Overview

• Customer Support (70%): Respond to customer inquiries via email and chat (no calls).
• Content Moderation (30%): Review marketplace/app content, ensuring compliance with company policies and laws.

Responsibilities

• Enforce policies by reviewing images, accounts, and text.
• Provide accurate information and meet support targets.
• Report violations, fraud, and user trends.
• Suggest workflow improvements.
• Participate in training and support different workflows as needed.

Requirements

• C2 German & English level B1 or higher.
• Basic Microsoft Office skills.
• No experience needed just attention to detail, quick decision-making, and a willingness to learn!
• Shifts: Rotational (07:00-15:30 & 15:30-00:00) | 5 days/week
• Contract: Indefinite
• Health insurance (after 6 months)
• Relocation support: Airport pickup, hotel stay (5-21 days), flight reimbursement (up to200€ after 6 months)
• A great workplace:Besedo Malta, a supportive work environment, fun team activities, and the vibrant island life of Malta.