German Customer Support Agents for Greece Office (or remote in Greece)

Cherry Consulting; Remote; EUR 20.000 - 40.000; Vollzeit

Zusammenfassung

A leading customer service provider is seeking German Customer Support Agents for its Greece office or remote work in Greece. The role involves assisting customers via phone and email, providing exceptional support and resolving inquiries. Candidates must be fluent in German (C2) and English (B2), with strong communication skills. The company offers a fully paid relocation package, 14 salaries per year, and various development opportunities. Experience in customer support is a plus but not required.

Leistungen

Fully paid relocation package

14 salaries per year

Performance bonuses

Development opportunities

Health insurance

Qualifikationen

• Fluent in German and English, both written and spoken.
• Basic computer handling skills.
• Willingness to learn and advance in the role.

Aufgaben

• Provide support to customers via phone and email.
• Ensure accurate and valid information is given.
• Meet customer service quality goals and compliance regulations.

Kenntnisse

Fluency in German (C2)

Fluency in English (B2)

Strong communication skills

Excellent multitasking

Customer support experience

Jobbeschreibung

German Customer Support Agents for Greece Office (or remote in Greece)

Job Openings German Customer Support Agents for Greece Office (or remote in Greece)

About the job German Customer Support Agents for Greece Office (or remote in Greece)

Are you ready to take the leap and move to the beautiful, sunny Greece? Explore the great islands in your freetime and boost your CV with a job for a big company, that provides customer service

Enjoy the weather, amazing food, beautiful beaches, and a low tax rate!

*YOU NEED A EUROPEAN PASSPORT TO APPLY*

We Offer:

• Fully paid relocation package
• Get 2 extra salaries per year (total of 14 salaries)
• Performance bonuses
• Development opportunities within the company (supervisor, quality analyst, CSR2, trainer)
• Relocation package (flight, airport pickup, and accomodation)
• Health insurance
• Real estate agent on our account to help you find an apartment
• Assistance in opening a Greek bank account, tax paperwork

Your daily work will include tasks like these:

• Provide the highest level of support to our customers via phone and email on a range of issues
• Give accurate, valid, and complete information by using the proper procedures
• Build a meaningful relationship, answering customers' questions in a courteous, friendly, and professional manner
• Meet and exceed our customer service quality goals, compliance regulations, and productivity targets
• Create a great customer experience that people value and we are proud of
• Be responsible for following the direction of the management and providing feedback

You speak German fluently(C2) and you are fluent in English (B2).

Experience in customer support is a plus but not a must.

You have a basic understanding and level of computer handling skills. Excellent multitasking skills.

You have a desire to learn and advance, and be a curious investigator and problem solver.

Strong communication skills with excellent phone conversation skills, attentive listening skills. You have good interpersonal relationship building skills