German Customer Service Representative - Relocate Abroad

Cbtalents; Leipzig; Vor Ort; EUR 20.000 - 40.000; Vollzeit

Zusammenfassung

An international recruitment agency is seeking a German-speaking Customer Service Representative to relocate and provide support to clients. Candidates must excel in communication and problem-solving, ensuring excellent customer satisfaction. This is a full-time role with competitive salary, relocation package, and benefits including health coverage and training.

Leistungen

Competitive monthly salary with additional bonuses

Relocation package

Health coverage

Comprehensive training

Opportunities for career advancement

Free online language courses

Qualifikationen

• Fluency in German and English required.
• Customer-focused with a positive, empathetic attitude.
• Basic computer literacy and comfort with CRM systems.

Aufgaben

• Provide high-quality customer service to clients via phone, email, and chat.
• Assist customers with inquiries regarding products, orders, and technical issues.
• Escalate unresolved issues to internal departments.

Kenntnisse

Typing

Data Entry

Customer Service

Basic Math

Computer Skills

Windows

Banking

Upselling

Pricing

Sanitation

Cash Handling

Stocking

Jobbeschreibung

Overview

THIS IS NOT A REMOTE JOB. IT INVOLVES RELOCATION. THERE IS NO PERMANENT ACCOMMODATION PROVIDED.

Locations: Bulgaria, Greece, Portugal, or Malta.

Work Model: On-site

Required Languages: German, English

About the Role

We are hiring a German-speaking Customer Service Representative to relocate and support an international brand abroad. We are looking for individuals who excel in communication and problem-solving and who have a strong work ethic to ensure excellent customer satisfaction.

Responsibilities

• Provide high-quality customer service to German-speaking clients via phone, email, and chat.
• Assist customers with inquiries regarding products, orders, services, billing, and technical issues.
• Escalate unresolved issues to appropriate internal departments when necessary.

Requirements

• Fluency in German and English.
• Customer-focused with a positive empathetic and professional attitude.
• Basic computer literacy and comfortable with CRM systems or support tools.
• Location relocation required (no remote work).

Benefits

• Competitive monthly salary with 2 extra months of salary per year.
• Relocation package.
• Health coverage and various employee benefits.
• Comprehensive training provided by certified trainers.
• Opportunities for professional development and career advancement.
• Special events and corporate social responsibility initiatives.
• Free online language courses.

Key Skills

Typing, Data Entry, Customer Service, Basic Math, Computer Skills, Windows, Banking, Upselling, Pricing, Sanitation, Cash Handling, Stocking

Employment Type : Full Time

Experience : years

Vacancy : 1