Teleperformance Spain, with more than 4,700 employees across 10 sites (certified with Great Place to Work and Top Employer), is seeking highly-skilled professionals.
Purpose of the role :
As a Business Developer Representative, you will identify sales opportunities, profile prospective customers, discover their needs, and drive new business through outbound campaigns.
You will help businesses collaborate better, innovate, and move quickly. As part of the Business Development team, you will be the first contact point for many businesses, engaging proactively to generate enthusiasm, identify and qualify their needs, and propose suitable solutions, guiding them along the sales process.
You will work towards individual targets and contribute to a team effort to expand our customer base across EMEA. The role is phone-based, primarily involving outbound calls to customers.
Responsibilities
- Achieve quarterly SQO (Sales Qualified Opportunity) quotas and meet daily and weekly activity targets.
- Manage a portfolio of accounts to identify high-potential prospects.
- Educate customers about our offerings.
- Conduct outbound calls and emails, including cold calling, engaging with decision-makers, building rapport, and assessing needs.
- Identify customer pain points, gather technical requirements, and align business needs with Cloud solutions (solution-selling).
- Maintain accurate customer data in Salesforce.com, managing leads, contacts, accounts, opportunities, and activities.
- Meet team and individual KPIs related to productivity, conversion, opportunities, and pipeline.
- Document customer interactions thoroughly to ensure clarity for all stakeholders.
Requirements
- BA/BS degree or equivalent practical experience.
- Native-level proficiency in German.
- Fluent in English, both spoken and written.
- Experience in outbound B2B sales or business development, preferably in IT.
- Understanding of cloud computing, especially Google Cloud Platform solutions.
- Strong business acumen to connect needs with solutions.
- Excellent interpersonal skills, integrity, and professionalism.
- Comfortable working against quotas in a phone-based environment.
- Basic IT skills for efficient computer use.
- At least 1 year of IT outbound sales prospecting experience with strong sales skills.
- Experience with cold calling and managing large portfolios.
- Experience using Salesforce or similar CRM platforms.
- Ability to identify key decision-makers and stakeholders.
- Goal-oriented, proactive, confident, competitive, and tenacious.
- Knowledge of the local market and business environment.
- Full-time availability (39 hours/week, Monday to Friday).
- Hybrid work model based in Barcelona.
- Salary: €25,440 gross/year plus up to €6,360 bonus.
- Referral program benefits.
- Permanent contract.
- Relocation package including airport transfer, accommodation, and health insurance support.
- Opportunities for personal and professional development with coaching and career growth paths.
- Participation in contests and social activities.