French Speaking Customer Service for Renewable Energy industry

Patrique Mercier Recruitment; Deutschland; Remote; EUR 40.000 - 60.000; Vollzeit

Zusammenfassung

A leading recruitment agency is looking for a French Speaking Customer Service Representative to provide exceptional service to clients in the renewable energy sector. Candidates must be fluent in both French and English, with strong communication skills and previous experience in customer service. This role offers competitive remuneration, private health insurance, and a fully paid relocation package.

Leistungen

Private Health Insurance

Training & Development

Performance Bonus

Fully Paid Relocation Package

Free Greek Lessons

Qualifikationen

• Fluent in French and English, both spoken and written.
• Proven experience in a customer service role, preferably within the renewable energy industry.
• Strong communication and interpersonal skills.

Aufgaben

• Provide outstanding customer service to French-speaking clients.
• Handle inquiries via phone, email, and chat.
• Resolve customer complaints efficiently.

Kenntnisse

Fluency in French

Fluency in English

Customer service experience

Strong communication skills

Problem-solving skills

Tools

Customer service software

Microsoft Office Suite

Jobbeschreibung

Overview

Patrique Mercier Recruitment, the leading agency dedicated to helping candidates find jobs in their native language across various countries, is excited to present a fantastic opportunity for a French Speaking Customer Service Representative in the Renewable Energy industry. Our agency specializes in connecting talented individuals to roles in diverse sectors, including social media, gaming, healthcare, retail, travel, automotive, financial services, insurance, energy, and telecommunications. Our tailored recruitment process is designed to ensure that we match the most suitable candidates with the right employers, enabling professionals to achieve their career aspirations abroad. If you are passionate about customer service and have a keen interest in renewable energy, we encourage you to apply. Join us at Patrique Mercier Recruitment, a proud project owned by The House of Mercier, and discover how we can assist you in finding your dream job in a dynamic and evolving industry.

Responsibilities

• Provide outstanding customer service to French-speaking clients within the renewable energy sector.
• Handle inquiries via phone, email, and chat in a professional and friendly manner.
• Assist customers with product information, service inquiries, and account-related questions.
• Resolve customer complaints and issues efficiently while maintaining a high level of customer satisfaction.
• Collaborate with various departments to ensure seamless service delivery and issue resolution.
• Maintain accurate and detailed records of customer interactions and transactions.
• Stay informed about industry trends and product updates to provide accurate information to customers.

Requirements

• Fluent in French and English, both spoken and written.
• Proven experience in a customer service role, preferably within the renewable energy industry.
• Strong communication and interpersonal skills to engage effectively with clients.
• Ability to handle stressful situations calmly and professionally.
• Proficient in using customer service software and tools, along with Microsoft Office Suite.
• Demonstrated problem-solving skills with a customer-oriented attitude.
• Willingness to work flexible hours, including weekends and holidays if necessary.

Benefits

• Private Health Insurance
• Training & Development
• Performance Bonus
• 2 Extra Salaries Per Year
• Fully Paid Training
• Competitive Salary by Greek standards
• Fully Paid Relocation Package ( flight, transfer and the first 2 weeks hotel accommodation )
• Free Greek Lessons, Engagement Activities