Founding Strategic Projects Lead

Usul; Deutschland; Remote; EUR 60.000 - 80.000; Vollzeit

Zusammenfassung

A leading defense technology firm is looking for an entrepreneurial operator to enhance customer engagements, manage strategic projects, and support defense companies in deploying groundbreaking technologies. The ideal candidate will possess experience in customer success and a passion for innovation, enabling clients to navigate complex procurement processes effectively.

Qualifikationen

• Proven experience in customer engagement and account management.
• Strong problem-solving skills and a strategic mindset.
• Ability to influence product development through customer insights.

Aufgaben

• Own strategic customer relationships, ensuring breakthrough results.
• Guide defense companies to improve contract win rates.
• Gather insights to advocate for product improvements.

Jobbeschreibung

We are looking for an entrepreneurial operator to own our customer engagements.

Usul's customer base is growing rapidly among some of the most innovative defense companies in the world. You'll be on the front lines to ensure Usul becomes the AI partner for every defense company and leave them with the thought - "how did we ever work without Usul?"

Defense innovators face a critical challenge: connecting groundbreaking technology with the military users who need it most. Whether it's autonomous ground vehicles, unmanned surface vessels, or next-gen drone systems, our customers have world-changing capabilities but struggle to navigate the complex web of government procurement. You will lead strategic projects that help innovative defense companies deploy at scale and reshape how the defense industry operates.

This dynamic role combines customer success, strategic growth, and hands-on problem solving to accelerate defense innovation for the industry's most promising companies.

What you'll do:

• Own strategic customer relationships: From onboarding through expansion, you're the trusted advisor ensuring customers achieve breakthrough results.

• Master Usul's AI-powered capture tools: Become the expert who shows defense companies how to 10x their contract win rates and pipeline visibility.

• Be the customer champion: Gather frontline insights to influence product roadmap while ensuring every customer becomes a passionate advocate for Usul.