Become a Luxury Brand Evaluator in Dortmund (German Speaking)- Apply Now

CXG; Dortmund; Remote; EUR 40.000 - 60.000; Vollzeit

Zusammenfassung

Join a leading company in customer experience as a luxury brand evaluator, where your insights will shape the future of luxury brands. This role offers the flexibility to choose assignments that match your interests, whether evaluating in-store experiences or online interactions. You'll engage with iconic names in fashion and beauty, providing essential feedback to enhance customer service. With no prior experience required, this opportunity is perfect for those passionate about luxury and customer experience. Enjoy the freedom of working on your terms while making a significant impact in the luxury market.

Leistungen

Flexible Assignments

Compensation for Time

Reimbursement for Purchases

User-Friendly Platform

Qualifikationen

• Must be 18 years or older and a current customer of premium brands.
• Punctual, organized, and detail-oriented with a passion for customer experience.

Aufgaben

• Choose assignments that align with personal preferences and evaluate luxury stores.
• Provide honest feedback through questionnaires on customer experiences.

Kenntnisse

Attention to Detail

Customer Experience Evaluation

Communication Skills

Organizational Skills

Ausbildung

High School Diploma

Tools

CXG Live Platform

Jobbeschreibung

Turn your passion for luxury into a career opportunity. Explore the world of premium brands and make a lasting impact in fashion, beauty, jewelry, or automobiles. Join CXG, the global leader in customer experience, and work alongside iconic names like Louis Vuitton, Dolce & Gabbana, Bentley, Prada, Versace, and more.

About the Role:

As a luxury brand evaluator, you will step into the world of luxury to discreetly assess customer experiences, providing critical feedback that helps brands refine their services. Whether visiting boutiques, purchasing online, or returning a product, your voice shapes the future of luxury.

What you will be doing:

1. Choose your assignments - align your missions with your personal preferences and profile.
2. Visit luxury stores or evaluate online - engage with sales associates in the stores or online from the comfort of your home.
3. Observe carefully - check the ambiance, service quality, and overall customer experience.
4. Provide honest feedback - use our platform to share your observations through questionnaires.

Perks of the Role:

• Collaborate with iconic brands across industries.
• Flexible assignments tailored to your interests.
• Compensation for your time and input, with the potential for reimbursement on purchases.
• A user-friendly platform for managing missions and feedback.

How to Join the CXG Community:

1. Register: sign up at live.cxg.com and confirm your email.
2. Complete your profile: fill out your details to 100% and get verified.
3. Get certified: pass the General Certification to access missions.
4. Apply for missions: explore assignments with brands that excite you.
5. Start evaluating: begin making a difference in the luxury market.

Compensation:

• Non-Purchase Evaluations: Earn a fee based on mission complexity.
• Purchase-Based Evaluations: Reimbursement for approved items as stated in the mission brief.

About CXG:

At CXG, we connect premium brands with over 80,000 evaluators across 70 countries. With 12 global offices and almost two decades of CX retail expertise, we’re committed to redefining the customer experience for luxury giants.

Join us and enjoy the flexibility of working on the go with our mobile platform, CXG Live. On this platform, you can seamlessly manage missions, certifications, and feedback.

Minimum Requirements:

• Must be 18 years or older (21 years or older in the United States).
• Current customer of premium and luxury brands.
• Not currently under contract with any retail brands, to ensure impartiality.
• Punctual, organized, detail-oriented, and reliable.
• Observant and passionate about customer experience.
• No prior experience is required; we value honest feedback from genuine customers.