Deputy Restaurant Manager (m/f/d)

Schloss Hotel Ingelfingen; Deutschland; À distance; EUR 42 000 - 58 000; Plein temps

Avantages offerts par ce poste

Meals provided

5-day work week

Precise time tracking

Résumé du poste

Schloss Hotel Ingelfingen has an opening for a Deputy Restaurant Manager to assist the Restaurant Manager in daily operations and service excellence. You will lead the service team, ensure high standards, and step in as the manager in their absence.

The role emphasizes strong leadership, guest focus, and the ability to coordinate service, training, and administrative tasks while maintaining precise time tracking and a high level of hospitality throughout shifts.

Qualifications

• Completed vocational training in gastronomy/hospitality or a comparable qualification.
• Several years of professional experience in the restaurant or service sector, ideally in a supervisory role.
• Strong leadership and communication skills.
• Structured, independent working style and strong organizational skills.
• High service orientation and affinity for guest service.
• Willingness to work shifts, weekends, and public holidays.

Responsabilités

• Support the Restaurant Manager in organizing and managing daily service operations.
• Lead service team and ensure a smooth guest experience.
• Act as point of contact for guests and handle questions or complaints.
• Train, motivate, and schedule service staff; conduct training sessions on service, product knowledge, and hygiene.
• Assist with shift planning, inventory management, and stocktaking; support analysis of key business figures.

Connaissances

Leadership

Communication

Guest service

Organizational skills

Shift work willingness

Team management

Hospitality experience

Formation

Vocational training in gastronomy/hospitality

Description du poste

As Deputy Restaurant Manager, you support the Restaurant Manager in the operational and administrative management of the restaurant. You ensure smooth day-to-day operations, lead the service team, and maintain high standards of quality and service. In the absence of the Restaurant Manager, you assume full responsibility for the operation.

Tasks and Responsibilities

Operational Management

• Supporting the Restaurant Manager in organizing and managing daily service operations
• Ensuring a smooth guest and service experience
• Active involvement in service and acting as a point of contact for guests in case of questions or complaints

Staff Management

• Training, motivating, and scheduling service staff
• Conducting training sessions (service, product knowledge, hygiene)
• Responsibility for a positive team culture and conflict resolution

Quality & Hygiene

• Continuous monitoring of service and product quality
• Ensuring compliance with hygiene and safety standards (HACCP)
• Monitoring cleanliness throughout the entire restaurant area

Administrative Tasks

• Assisting with shift and vacation planning
• Ordering, inventory management, and stocktaking
• Supporting the analysis of key business figures (revenue, cost of goods, personnel costs)

Representation of the Restaurant Manager

• Assuming full responsibility in the absence of the Restaurant Manager
• Communication with suppliers and external service providers
• Implementation of operational guidelines and standards

Requirements

• Completed vocational training in gastronomy/hospitality or a comparable qualification
• Several years of professional experience in the restaurant or service sector, ideally in a supervisory role
• Strong leadership and communication skills
• Structured, independent working style and strong organizational skills
• High service orientation and affinity for guest service
• Willingness to work shifts, weekends, and public holidays

We Offer

• A responsible position with opportunities for professional development
• A motivated team and a pleasant working environment
• Performance-based remuneration
• Training and career advancement opportunities
• 5-day work week
• Meals provided
• We guarantee precise and transparent time tracking down to the minute