Customer Support Representative

Cbtalents; Bielefeld; Vor Ort; EUR 30.000 - 38.000; Vollzeit

Zusammenfassung

An international customer support company is seeking Dutch-speaking Customer Support Representatives to assist customers in Lisbon. This full-time role includes rotating shifts from Monday to Saturday, offering a signing bonus and support for relocating to Portugal. Ideal candidates should be fluent in Dutch and have at least a B2 level in English. The position promises a comprehensive relocation package, with guidance in document requirements and accommodation. Join a dynamic team where customer satisfaction is a priority.

Leistungen

Possible signing bonus up to €2,500 (gross)

Paid training

Relocation assistance

Qualifikationen

• Fluent in Dutch and at least B2 in English is essential.
• Availability to work flexible hours in shifts.
• Must provide an EU ID or Residence Card.

Aufgaben

• Provide customer support to Dutch-speaking clients.
• Resolve customer inquiries through various channels.

Kenntnisse

Dutch (fluent/native level)

English at least B2 level

Availability to work rotating shifts

Jobbeschreibung

Position: Customer Support Representative (Dutch Speaking)
Location: Santos, Lisbon – Portugal
Work Model: On-site
Start Dates: 2 February 2026 | 16 February 2026
Schedule: Rotative shifts, Monday to Saturday, 08:00–20:00

Job Description: We are looking for Dutch-speaking Customer Support Representatives to join an international team in Santos (Lisbon). The role involves providing customer support.

Requirements

• Dutch (fluent/native level)
• English at least B2 level
• Availability to work rotating shifts

Salary & Benefits

• Possible signing bonus up to €2,500 (gross)
• Full-time contract
• Paid training

Relocation Package (if applicable)

• Support with NIF and NISS
• Assistance in finding accommodation
• Relocation bonus: €2,500 gross (paid with first payroll)
• €1,500 gross for candidates relocating within Portugal (100 km+ from Lisbon)

Documents Required

• EU ID or Residence Card
• Certificate of Protection (issued after March 2022)