Customer Support Associate Hebrew Speaker

LJ Global Horizon; Potsdam; Remote; EUR 20.000 - 40.000; Vollzeit

Zusammenfassung

A leading international streaming platform is seeking a Hebrew-speaking Customer Support Associate to join their team. The role involves assisting users through chat, email, and phone, while resolving technical and account-related issues. This is a fully remote position available to those based in Lithuania or Estonia. Ideal candidates are tech-savvy with strong communication skills, and they must be available for rotational shifts. Competitive compensation and performance-based bonuses are offered.

Leistungen

Stable international employer

Remote setup with full technical equipment

Performance-based bonus

Career growth in the digital entertainment sector

Qualifikationen

• Native or C1/C2 Hebrew speaker required.
• English B2 (written and spoken) necessary.
• Must be available for rotational shifts.

Aufgaben

• Assist users via chat, email, and phone.
• Resolve technical or account-related issues.
• Ensure the best viewing experience for users.

Kenntnisse

Strong communication

Problem-solving skills

Tech-savvy

Passionate about entertainment

Tools

SQL

Active Directory

VMware

Windows

Linux

Jobbeschreibung

Location: Lithuania or Estonia (Remote from the two countries)

Start Date: 15 December 2025

Contract Type: Full-time Permanent

About the Role

Join a leading international streaming platform as a Hebrew-speaking Customer Support Associate.

You will assist users via chat email and phone ensuring the best viewing experience and resolving technical or account-related issues.

Working Conditions

Schedule: 09 : 0022 : 00 Monday to Sunday (rotational shifts including bank holidays).

Mode: Fully remote (you must be based in Lithuania or Estonia).

Salary

Estonia: competitive

Lithuania: competitive

Bonus: 100 gross / month (based on KPI)

Requirements

Native or C1 / C2 Hebrew speaker

English B2 (written and spoken)

Strong communication and problem-solving skills

Availability to work full-time and on rotational shifts

Tech-savvy and passionate about entertainment

Benefits

Stable international employer

Remote setup with full technical equipment provided

Performance-based bonus

Career growth in the digital entertainment sector

• Stable international employer
• Remote setup with full technical equipment provided
• Performance-based bonus
• Career growth in the digital entertainment sector

Key Skills

Electrical Engineering,SQL,Active Directory,VMware,OS,Windows,Trouble Shooting,Linux,SAN,Java,Technical Assistance,Setup,hardware,Technical Support,Software support

Employment Type

Full Time

Experience

years

Vacancy

1