Customer Success Manager Remote - Switzerland

Sungrow Europe - Welcome traveler!; Deutschland; Remote; EUR 97,000 - 130,000; Full time

Job summary

Sungrow Schweiz seeks a Customer Success Manager for Switzerland to build trusted relationships with customers and partners across German-, French-, and Italian-speaking regions. You will accelerate adoption of clean-energy solutions and act as the Swiss go-to person with a proactive “Yes, we can” attitude.

This role requires independent work in a fast-paced environment, regular travel within Switzerland, and occasional visits across the DACH region.

Qualifications

• Degree in Electrical Engineering or related technical/business studies.
• Around 2 years of renewable energy experience, ideally in Switzerland.
• Strong communication and commercial skills with a proactive attitude.
• Ability to work independently in a fast-paced environment.
• Proficient with Microsoft Office; CRM knowledge is a plus.
• Willingness to travel regularly within Switzerland and some cross-DACH travel.
• German and English at C1; French or Italian at B2 is a plus.

Responsibilities

• Build and nurture trusted, long-term relationships with customers across German-, French-, and Italian-speaking Switzerland.
• Accelerate adoption of clean-energy solutions and ensure customers maximize value.
• Be the go-to person for Swiss customers with a proactive yes-we-can attitude.
• Spot new opportunities to grow partnerships and bring a commercial mindset to conversations.
• Work independently in a dynamic, fast-paced environment and keep customer needs moving forward.
• Visit customers and partners regularly across Switzerland with home-office based setup.

Skills

Communication skills

Commercial acumen

Proactive attitude

Education

Electrical Engineering degree or related field

Tools

Microsoft Office

CRM knowledge

Job description

Your mission

Grüezi und hallo bei Sungrow Schweiz! We're excited to introduce a role at the heart of our partnerships: the Customer Success Manager - Switzerland. Curious what this is all about? Let's dive right in:

• Build and nurture trusted, long-term relationships with our customers and partners across German-, French- and Italian-speaking Switzerland.
• Accelerate the adoption of clean-energy solutions by making sure our customers get the most out of what we offer.
• Be the go-to person for our Swiss customers, with a proactive "Yes, we can" attitude.
• Spot new opportunities to grow partnerships and bring your commercial mindset to every conversation.
• Work independently in a dynamic, fast-paced environment and keep customer needs moving forward.
• Visit customers and partners regularly across Switzerland, while enjoying the flexibility of a home-office based setup.

Your profile

All right, all right, that was intriguing, wasn't it? Now, in order to fit this role and be happy for a long time, your ideal background should look a lot like this:

• A degree in Electrical Engineering, Electrical & Electronic Engineering, or comparable technical or business studies.
• Around 2 years of experience in the renewable energy industry, ideally with knowledge of the Swiss market.
• Strong communication and commercial skills, paired with a proactive "Yes, we can" attitude.
• The ability to work independently and thrive in a fast-paced environment.
• Confident use of Microsoft Office, with CRM knowledge as a plus.
• Willingness to travel regularly within Switzerland and occasionally across the DACH region.
• German and English at C1 level; French or Italian at B2 level is a plus.

Why us?

Our mission is also our underlying belief: a future powered by clean energy. Renewable power systems are advancing rapidly, and green power is reaching more industries and households every day. The road to that future is full of opportunities and challenges, and in our Swiss customer-facing team you will help our partners walk it with confidence. You will work close to the market, make a visible difference for our customers, and grow alongside a fast-moving greentech company.