Customer Service Representative

infinity landscape construction; Remote; EUR 30.000 - 40.000; Vollzeit

Zusammenfassung

A landscaping company in Germany is seeking a dedicated Customer Service Representative to provide exceptional support to clients. This remote position is ideal for individuals eager to start their careers in customer service within the construction industry. Responsibilities include responding to inquiries, documenting interactions, and ensuring client satisfaction through effective communication. Strong problem-solving abilities and excellent verbal/written communication skills are required. Join our team and help maintain our reputation for outstanding service.

Qualifikationen

• High school diploma or equivalent required.
• Excellent verbal and written communication skills are essential.
• Must be able to work independently in a remote setting.

Aufgaben

• Respond to customer inquiries via phone, email, and chat.
• Document customer interactions and maintain accurate records.
• Collaborate with team members to resolve complex issues.

Kenntnisse

Excellent verbal and written communication skills

Strong problem-solving abilities

Ausbildung

High school diploma or equivalent

Tools

Microsoft Office Suite

Jobbeschreibung

Description

Infinity Landscape Construction is looking for a dedicated Customer Service Representative to join our team. This remote position offers an excellent opportunity for individuals eager to start their careers in the construction industry and make a meaningful impact on our customer relationships.

In this role, you will be the first point of contact for our clients, providing exceptional support and assistance to ensure their satisfaction. You will play a crucial role in maintaining our company's reputation for excellent service while managing inquiries, resolving issues, and fostering strong customer relationships.

Responsibilities

• Respond to customer inquiries via phone, email, and chat
• Document customer interactions and maintain accurate records
• Collaborate with team members to resolve complex issues
• Ensure customer satisfaction through effective communication
• Identify and elevate priority issues to management

Requirements

• High school diploma or equivalent
• Excellent verbal and written communication skills
• Ability to work independently in a remote setting
• Basic knowledge of Microsoft Office Suite
• Strong problem-solving abilities