Customer Care Agent (m / w / d) Flemish-English

DIS; Dietzenbach; Hybrid; EUR 30.000 - 40.000; Vollzeit

Zusammenfassung

A leading recruitment agency in Dietzenbach is seeking dedicated Customer Service Agents (m / f / d) fluent in Flemish and English. This role involves providing customer support through various channels, processing customer concerns, and collaborating with internal teams. The ideal candidate should have customer service experience and a service-oriented attitude. Benefits include a permanent contract, development opportunities, and the possibility to work from home at least one day a week.

Leistungen

Permanent contract

Opportunities for further development

Work from home at least 1 day a week

Holiday and Christmas bonus

No night shifts

Qualifikationen

• Fluent in both Flemish and English.
• Experience in dealing with customers required.
• Enjoy talking to clients and providing service.

Aufgaben

• Provide customer support and advice via email, telephone, and social media.
• Register customer concerns and process them internally.
• Handle or forward issues to the appropriate departments.
• Coordinate with various national and international departments.
• Coordinate with authorized car repair shops.

Kenntnisse

Fluency in Flemish

Fluency in English

Customer service experience

Service-oriented attitude

Jobbeschreibung

We at DIS AG are currently looking for dedicated Customer Service Agents (m / f / d) for Flemish-English in Dietzenbach! With over 50 years of experience, we are an established partner in recruitment and would be happy to accompany you on your career path!

Are you fluent in Flemish and English and would like to work in a modern, international team? Are you very customer-oriented and enjoy talking on the phone? Then

apply now as a Customer Care Agent (m / f / d) for Flemish-English!

Our client, a major player in the automotive industry, is currently looking for Flemish-speaking employees to support the customer service team.

Responsibilities

• Customer support and advice for various customers (by e-mail, telephone, social media)
• Registration of customer concerns and internal processing
• Processing & administrative handling or forwarding to the respective specialist departments
• Coordination with national and international departments (internal and external)
• Coordination with authorised car repair shops

Your Profile

• You are fluent in Flemish and in English
• You have experience in dealing with customers
• You are service and customer orientated and enjoy talking to clients
• You are willing to work in a 2 shift system (8am-8pm)

Benefits

• A permanent contract of employment
• Opportunities for further development
• Possibility to work from home at least 1 day a week
• Holiday and Christmas bonus
• No night shifts

Contact

With us, your career path will be transformed into your very own walk of fame – we can offer you exciting prospects in the sectors Assistants & Secretarial Office, Marketing, Sales, HR, as well as Purchasing & Logistics. Click "Apply directly" now!

According to a survey by the Great Place to Work® Institute, DIS AG has already been honored for the 19th time in the "Germany's Best Employer" competition and has also once again received the kununu "Top Company" Award 2024. Benefit from our know-how and get to know us! Find out more about us at www.dis-ag.com.

We look forward to you!