Customer Care Agent Lisbon with Relocation

Cross Border Talents; Remote; EUR 30.000 - 40.000; Vollzeit

Zusammenfassung

A global consulting firm is seeking a German Speaking Customer Support representative to join their team in Lisbon. You will provide world-class assistance to users of a leading online media platform. Ideal candidates are fluent in German and have good English skills. The company offers competitive compensation, performance-based bonuses, and several benefits including a relocation package. This is a full-time position that encourages professional growth in a multicultural environment.

Leistungen

Competitive compensation package

Performance-based bonuses

Private health insurance

Relocation package

Qualifikationen

• Fluent in German and proficient in English.
• Experience in customer support is a plus.
• EU citizenship or valid Portuguese residence card required.

Aufgaben

• Provide customer assistance through email, chat, and phone.
• Resolve inquiries related to content policies and platform features.
• Maintain high levels of user satisfaction and quality standards.

Kenntnisse

Fluent / native-level German (C2)

Good English skills (B2)

Business Analysis

Client Services

Business Analytics

Jobbeschreibung

German Speaking Customer Support Lisbon Portugal

Join a globally recognized organization specializing in digital transformation consulting and technology. In this role you will provide world-class customer support for one of the most widely used and respected online media platforms in the world known for empowering creators and inspiring audiences worldwide.

Why Work in Lisbon

Lisbon stands out as one of Europe’s leading destinations for digital and professional growth. The city offers a unique combination of strong international business presence, welcoming atmosphere, affordable living costs, and high quality of life, all surrounded by picturesque scenery and warm hospitality.

Key Responsibilities

• Provide professional customer assistance through email, chat, and phone.
• Resolve user inquiries related to content policies and platform features.
• Maintain high levels of user satisfaction and adherence to quality standards.
• Accurately record case information and elevate issues when necessary.
• Contribute to a collaborative, multicultural, and results-driven work environment.

Candidate Profile

• Fluent / native-level German (C2) and good English skills (B2).
• EU citizenship or valid Portuguese residence card (no visa sponsorship).
• Availability to relocate to Lisbon and start immediately.
• Experience in customer support or similar role is advantageous though not required.

What We Offer

• Competitive compensation package plus monthly language allowance.
• Performance-based bonuses.
• Daily meal allowance (via meal card).
• Private health insurance.
• Paid initial training and ongoing development.
• Monthly transportation allowance.
• Relocation package (2500 gross) paid with your first salary.

Key Skills

• Abinitio
• Business Analysis
• Logistics & Procurement
• Client Services
• Business Analytics

Advance your career with an international company that values growth, teamwork, and diversity.

If you’re ready to take on a new challenge and build your career in Lisbon apply today!

Employment Type: Full Time | Experience: years | Vacancy: 1