Counter Manager (m/f/x) - Le Labo - Berlin

Le-Labo; Berlin; Presencial; EUR 42.000 - 54.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Regular training

Career opportunities

Le Labo events

Descripción de la vacante

emplify GmbH, representing Le Labo in Berlin, is seeking a committed Counter Manager to lead our retail team with expert product consultation and exceptional service.

You will manage staff scheduling and day-to-day operations, drive KPIs, and coach team members to grow their skills. This is a full-time, one-year fixed-term position based in our Berlin location.

Regular training and career opportunities are offered within a supportive Le Labo environment.

Formación

• Experience in retail sales preferred.
• Passion for fragrance and customer service.
• Ability to consult with customers and deliver personalized experiences.

Responsabilidades

• Lead counter team at a retail location in Berlin and provide professional service.
• Manage people, scheduling, and smooth teamwork.
• Drive business KPIs and coach staff development.

Descripción del empleo

Description

To strengthen our Le Labo team in Berlin, we are looking for a committed, dynamic and professional

Counter Manager (m/f/x) in Full-Time

with a passion for fragrance, art, design and craftsmanship. The position is a one-year fixed-term contract

What you can look forward to

• Regular training, career opportunities
• Room for ambition and creative ideas
• Possibility to be present at Le Labo event’s
• Realize joint successes with pride and commitment as part of the Le Labo team

What awaits you

• As a Counter Manager, you will work at one of our retail locations and create unforgettable shopping experiences for our customers through your professional consultation and exceptional service.
• You will be responsible for people management and staff scheduling, ensuring efficient operations and smooth teamwork within your team.
• In addition, you will be accountable for achieving business KPIs and supporting the development and growth of your team members through coaching and talent development initiatives

Qualifications

What you bring

• Ideally, you have some initial experience in retail sales and a passion for inspiring customers with your knowledge.
• You are enthusiastic about the fragrance industry and are eager to continuously expand your expertise.
• Preferably, you have hands-on experience in customer consultation and service.
• You use your passion to deliver an authentic, personalized, and memorable customer experience.
• You are solution-oriented and a strong team player, with a solid understanding of commercial and business-focused thinking.