Counter Manager (m/f/x) - Le Labo - Hamburg

The Estée Lauder Companies Inc.; Hamburg; Vor Ort; EUR 40.000 - 52.000; Vollzeit

Benefits dieser Stelle

Salary & benefits

Training & career development

Ambition & creativity

Le Labo events

Team pride

Zusammenfassung

Le Labo in Hamburg is seeking a dedicated Counter Manager (m/f/x) for a full-time, fixed-term one-year contract. You will lead a retail team, deliver exceptional service you craft unforgettable customer experiences, and drive business KPIs.

You will manage staff scheduling, coach talent, and collaborate with store leadership to ensure smooth operations and growth. The role combines fragrance expertise with hands-on leadership in a dynamic retail environment.

Aufgaben

• Manage people and staff scheduling, ensuring efficient operations and teamwork.
• Deliver professional consultation and exceptional service to create unforgettable shopping experiences.
• Drive business KPIs and coach team development initiatives to support growth.

Jobbeschreibung

To strengthen our Le Labo team in Hamburg, we are looking for a committed, dynamic and professional Counter Manager (m/f/x) in Full-Time with a passion for fragrance, art, design and craftsmanship. The position is a one-year fixed-term contract.

What You Can Look Forward To

• Attractive salary, great benefits
• Regular training, career opportunities
• Room for ambition and creative ideas
• Possibility to be present at Le Labo event’s
• Realize joint successes with pride and commitment as part of the Le Labo team

What Awaits You

• As a Counter Manager, you will work at one of our retail locations and create unforgettable shopping experiences for our customers through your professional consultation and exceptional service.
• You will be responsible for people management and staff scheduling, ensuring efficient operations and smooth teamwork within your team.
• In addition, you will be accountable for achieving business KPIs and supporting the development and growth of your team members through coaching and talent development initiatives

Qualifications

What you bring

• Ideally, you have some initial experience in retail sales and a passion for inspiring customers with your knowledge.
• You are enthusiastic about the fragrance industry and are eager to continuously expand your expertise.
• Preferably, you have hands-on experience in customer consultation and service.
• You use your passion to deliver an authentic, personalized, and memorable customer experience.
• You are solution-oriented and a strong team player, with a solid understanding of commercial and business-focused thinking.