Content Moderator (German) for lisbon office

The lemon Consulting; Remote; EUR 40.000 - 60.000; Vollzeit

Zusammenfassung

A consulting firm in Lisbon is seeking a full-time Content Moderator to ensure content compliance and review user reports. The ideal candidate will be fluent in German and English, possess strong communication and analytical skills, and have a keen attention to detail. Join a dynamic team and benefit from a comprehensive remuneration package including meal and transport allowances, private health insurance, and annual performance bonuses.

Leistungen

Meal allowance

Transportation allowance

Private health insurance

Yearly performance bonus

Relocation allowance and assistance

Qualifikationen

• Excellent communicator with highly developed interpersonal skills.
• Quick learner and adaptable to new processes.
• No previous customer service experience required.

Aufgaben

• Review user reports regarding website content.
• Daily content compliance monitoring.
• Make balanced decisions to resolve inquiries.

Kenntnisse

Native/fluent in German (C1)

Fluent in English (B2)

Excellent communication skills

Organizational skills

Analytical mindset

Attention to detail

Jobbeschreibung

Position: Content Moderator

Location: Lisbon, Portugal

Employment type: Full-time

Remuneration: Base salary

DUTIES AND RESPONSIBILITIES:

• Review user reports regarding website content
• Daily content compliance monitoring and corrective measures application
• Make well-balanced decisions and help resolve inquiries to defined policies and procedures
• Propose solutions to improve the support of user community
• Review sensitive content, sometimes involving graphic or disturbing subject matter

REQUIREMENTS:

• Native/fluent in German (C1), both oral and written. Fluent in English (at least B2)
• Excellent communicator with highly developed interpersonal skills
• Quick learner and adaptable to learn new processes, concepts, and skills
• Excellent organizational and time management skills
• Analytical mindset with strong attention to detail
• Able to objectively evaluate and classify the content
• No previous experience in customer service center necessary

BENEFITS:

• Excellent remuneration package based on experience, skills and performance
• Working schedule: Mon-Friday
• Be part of a dynamic and creative team with positive and friendly atmosphere
• Guidance and tools to reach career potential
• Meal allowance
• Transportation allowance
• Private health insurance
• Yearly performance bonus
• Relocation allowance and assistance