Business Assistant (all genders)

JPMorgan Chase & Co.; Frankfurt; Vor Ort; EUR 50.000 - 70.000; Vollzeit

Zusammenfassung

A major financial institution is seeking an Executive Assistant in Frankfurt to support senior stakeholders within the Payments team. The role requires strong skills in diary management, client handling, and excellent communication abilities in both German and English. The successful candidate will manage schedules, book travel, and ensure compliance with firm policies. Strong interpersonal skills and attention to detail are essential. Adaptability to fast-paced environments is necessary for success in this position.

Qualifikationen

• Proven ability to build and maintain business relationships.
• Experience in arranging travel and producing itineraries.
• Demonstrated initiative and ownership of responsibilities.

Aufgaben

• Manage diaries and schedule meetings for executives.
• Book and coordinate travel and entertainment.
• Handle internal and external client interactions.
• Collaborate with business stakeholders across departments.

Kenntnisse

Fluent German and English (written and verbal)

Diary management competency

Professional client handling

Strong written and verbal communication skills

Strong understanding of expense systems

Team orientation

Jobbeschreibung

This role is a great opportunity to demonstrate strong background as an Executive Assistant, with experience working with senior stakeholders in an office environment. This role requires a high degree of flexibility, confidentiality, and a strong work ethic. If your strong skills are excellent time management, resourcefulness, diligence, and a focus on business and client deliverables, then apply for this position!

As a Business Assistant within our Payments team, you will be supporting Executive Directors, Vice Presidents, Analysts, and Associates in our fast‑paced Commercial & Investment Bank. In this role you will work in a team environment, represent the manager/group with professional courtesy and acumen, and deliver flawless work output. Your daily routine will include interaction with various executive level internal clients across the lines of businesses. You will need to adapt procedures, processes and techniques to complete assignments in line with the department's activities and goals.

Job responsibilities

• Proactively manage diaries, including scheduling internal/external meetings, conference calls, and orchestrating off‑sites, and skip‑level meetings.
• Partner with relevant groups to book travel and entertainment, ensuring compliance with Firmwide T&E policies. Escalate and enforce policies, including receipt requirements and timely information handover.
• Handle internal and external client interactions, coordinate department scheduling, and manage transactional activities.
• Work with support groups, Business Management, and business stakeholders across Lines of Business (LoB).
• Utilize internal systems for accurate data entry, reporting, and information collation.
• Manage distribution lists, technology usage, and other administrative tasks.
• Become an integral part of the business, understanding group priorities and expectations.
• Collaborate with assistants across LoB to provide coverage as needed.

Required qualifications, capabilities, and skills

• Fluent German and English (both written and verbal).
• Professional client handling, ability to build and maintain business relationships.
• Diary management competency – apply good judgment and understand competing priorities.
• Effectively arrange travel, produce accurate itineraries, and optimize travelers' time and business costs.
• Demonstrate initiative and ownership within the role.
• Strong understanding of expense systems and cost control initiatives.
• Strong written and verbal communication skills. Polished, calm, and composed manner, able to work under pressure and partner across hierarchies.
• Exhibit a common‑sense approach and drive efficient time management for seniors.
• Deliver high-quality results with a keen eye for detail. Willingness to adapt to change.
• Understand the culture of an Investment Bank and navigate the political landscape. Stay current with CIB/Firmwide Policies and ensure adherence, escalating concerns as needed.
• Strong team orientation and solution‑focused mindset. Ability to act as a role model to peers.