Associate Director Learning and DevelopmentField Force Effectiveness (mfd)

MSD; München; Hybrid; EUR 90.000 - 120.000; Vollzeit

Zusammenfassung

A leading pharmaceutical company in Munich is seeking an Associate Director for Learning and Development to implement training solutions aimed at enhancing the effectiveness of their sales force. The role requires a minimum of 10 years of experience in the pharmaceutical industry along with expertise in sales and training management. Candidates must be fluent in German and English. This full-time position offers hybrid work arrangements with a travel requirement of 25%. Join our commitment to fostering an inclusive and diverse work environment.

Qualifikationen

• A minimum of 10 years of experience in the pharmaceutical industry or a related field is required.
• Experience in sales management and training roles is essential.
• Must be fluent in both German and English.

Aufgaben

• Establish and sustain key relationships with Business Unit Leads and mid-level managers.
• Implement the annual Learning and Development (L&D) Curriculum in alignment with local business strategies.
• Train Sales Managers to be effective sales coaches through select learning solutions.
• Monitor and report performance of sales managers' coaching and selling skills.
• Lead efforts with stakeholders to define desired performance outcomes and provide coaching.
• Identify performance needs and gaps; facilitate delivery of learning solutions as appropriate.
• Analyze internal trends and recommend learning solutions.
• Provide consultative advice on learning strategies and practices.
• Ensure successful learning outcomes by translating client needs into a defined learning strategy.
• Act as a liaison between Learning Support Services and stakeholders for alignment.
• Deliver training and support to learning team members as necessary.

Kenntnisse

Leadership

Influencing

Adaptability

Data Analysis Tools

Stakeholder Engagement

Ausbildung

Min. 10 years experience in pharmaceutical industry or similar

Experience as sales representative, sales manager and training manager

Fluency in spoken and written German and English

Jobbeschreibung

Job Description

Associate Director - Learning and Development / Field Force Effectiveness (m / f / d)

The Associate Director - Learning and Development / Field Force Effectiveness (m / f / d) supports and facilitates learning and development activities within the cluster and influences the design and execution of the learning plans to achieve business results. The role supports our Sales teams Business Unit directors and their direct reports in the execution of the L&D strategy through consulting and delivery on appropriate learning solutions. With a special focus on field force effectiveness they will closely collaborate with the cluster GM BU leads and sales managers. This is to ensure we have a continuous cycle of learning coaching and improving our sales force capabilities and performance.

They engage with key stakeholders to ensure learning solutions continue to support and positively drive desired outcomes. The role holder is expected to spend considerable amount of time in the field working directly with sales manager and sales representatives.

Success in this role depends on the candidates ability to collaborate well with Business Unit Leads subject matter experts Veterinary Technical Service (TSV) members and other Learning Partners and Learning Consultants in EURAM region. The position holder will be expected to work cross-functionally to act as a partner and point of contact for the business performance needs and communicate them to support design and delivery of learning solutions.

Responsibilities

• Effectively establish deepen and sustain key relationships with Business Unit Leads and mid-level managers to understand their business needs and related performance gaps provide oversight and analysis when defining requirements and demonstrate an understanding of processes and methodology in order to provide appropriate learning solutions
• Being responsible for the implementation of the annual L&D Curriculum in alignment with the local business and Global L&D function
• Training Sales Managers to be best in class sales coaches through select learning solutions
• Monitoring and reporting performance of sales managers coaching and selling skills in action and providing them additional support where needed
• Lead collaborative efforts with stakeholders to define desired performance outcomes; provide feedback and coaching on issues related to learning programs and policies
• Identify performance needs and gaps and facilitate delivery of learning solutions to the business when appropriate
• Monitor analyze interpret and report internal trends; make recommendations for learning solutions for the business as appropriate
• Remain current on learning and development related tools techniques strategies and practices in order to provide relevant informed consultative advice to clients; share leading learning practices with teams and stakeholders
• Ensure successful learning outcomes by directing the identification and translation of the clients learning needs into a defined learning strategy and implemented solutions
• Act as a liaison between the Learning Support Services function and stakeholders to ensure alignment with learning needs; Ensure learning solutions created meet the requirements of the client; Identify alternate non-training solutions when appropriate
• Deliver training and / or support to TSV members by providing training as needed
• Understand feedback provided by Learning Support Services (LSS) on the overall success of the learning solutions; Interpret and discuss feedback with stakeholders and monitor impact and cost-effectiveness of learning solutions; suggest improvements to further enhance learning program effectiveness and sustainability
• Report timely feedback on learning effectiveness to the business through pre-determined KPIs and communicate suggestions for improvement
• Document needs for customization or localization of learning programs
• Review interim / unplanned learning activities and requests; make appropriate recommendations

Field Force Effectiveness & Business Analytics

• Align with local key stakeholders (Com Ops IT MDM L&D etc.) on Data & Analytics strategy towards standardizing the KPI management & reporting.
• Support managers and business leads with training and coaching on the usage of the analytical tools to get the best out of the data to support their teams and customers.
• Support managers and business leads with training and coaching on the usage of the resource allocation to maximize performance of our field teams
• Collaborate with local Analytics / CRM teams in the improvement of the CRM (MaXX) capabilities such as Dx / Remote / Face to face interactions and in the improvement of the CRM (MaXX) capabilities force operating guidelines
• Collaborates with GMs & BUDs and sales Managers on execution of sales effectiveness solutions
• Manage execution and maintenance of field coaching platform within our CRM (MaXX) and can add value to an individuals role supporting them to achieve greater results.

Competencies

• Leadership: Demonstrated skill in applying approaches tools and techniques to gain the cooperation and support of others; ability to lead by example and foster collaborative relationships
• Influencing: Advanced ability to partner collaborate and impact decisions within and outside the organization

Requirements

• Min. 10 years experience in pharmaceutical industry or similar
• Experience as sales representative sales manager and training manager
• Fluency in spoken and written German and English language

Willingness to travel

As required by the role.

Required Skills

Adaptability Adaptability Business Administration Business Case Development Business Data Analytics Business Management Business Relationship Building Business Studies Change Management Coaching Data Analysis Tools Leadership Learning Strategies Management Process Operations Management Organizational Alignment Pharmaceutical Industry Process Improvements Project Management Results-Oriented Sales Management Stakeholder Engagement Stakeholder Relationship Management Strategic Planning Strategic Thinking 1 more

Preferred Skills

Current Employees apply HERE

Current Contingent Workers apply HERE

Search Firm Representatives Please Read Carefully

Merck & Co. Inc. Rahway NJ USA also known as Merck Sharp & Dohme LLC Rahway NJ USA does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place introductions are position specific. Please no phone calls or emails.

Employee Status: Regular

Relocation: No relocation

VISA Sponsorship: No

Travel Requirements: 25%

Flexible Work Arrangements: Hybrid

Shift: Not Indicated

Valid Driving License: Yes

Hazardous Material(s): N / A

Job Posting End Date: 12 / 31 / 2025

We are proud to be a company that embraces the value of bringing diverse talented and committed people together. The fastest way to breakthrough innovation is when diverse ideas come together in an inclusive environment. We encourage our colleagues to respectfully challenge one another thinking and approach problems collectively. We are an equal opportunity employer committed to fostering an inclusive and diverse workplace.

People with severe disabilities and their equivalents will be given preference if they are equally qualified.

Required Experience

Director

Key Skills

Aerospace Engineering,Data Entry,Business Management,Flexcube,Contract

Employment Type: Full-Time

Experience: years

Vacancy: 1