After Sales Commercial Analyst (m/f/d)

ENERCON - Sweden; Bremen; Hybrid; EUR 45.000 - 60.000; Vollzeit

Zusammenfassung

A leading wind energy company is seeking an After Sales Commercial Analyst to enhance service efficiency through KPI management and data-driven decisions. The role involves maintaining dashboards, managing service contracts, and improving invoicing processes. Ideal candidates will have a relevant Bachelor's degree and 1–3 years in commercial operations, alongside strong analytical skills and fluency in English and German. Benefits include flexible remote work, health management programs, and 30 vacation days.

Leistungen

More than 60% remote work

Flexible working hours

30 vacation days

Training opportunities

Health management programs

Pension scheme

Qualifikationen

• 1–3 years of experience in Commercial Operations, After Sales, or Project Coordination.
• Fluent in English and German; additional languages are an advantage.
• Strong analytical capabilities and a proactive approach.

Aufgaben

• Maintain and develop global After‑Sales KPI dashboards.
• Manage and update the service contract pipeline.
• Monitor overdue items and DSO performance.
• Prepare insights and support regional teams in negotiations.
• Ensure timely invoicing of supplementary services.
• Organize training sessions and publish best practices.
• Maintain shared platforms and support continuous improvements.

Kenntnisse

Analytical capabilities

Attention to detail

Stakeholder coordination

Proficiency with CRM systems

Basic ERP knowledge

Advanced Excel skills

Familiarity with Power BI/Tableau

Communication skills

Ausbildung

Bachelor’s degree in Business, Engineering, Economics, Data/Analytics or related field

Tools

Salesforce

SAP

Jobbeschreibung

ENERCON has been one of the technology leaders in the wind power sector for 40 years. As the first manufacturer of wind turbines, the company used a gearless drive concept that is a characteristic of all ENERCON wind turbines. ENERCON is also at the forefront in other areas, such as rotor blade design, control technology, grid connection technology, and with its wide range of technological new developments, proves its innovative strength time and again.

After Sales Commercial Analyst (m/f/d)

You keep After Sales running smoothly: you keep KPIs and the service‑contract pipeline accurate, prepare forecasts and insights, monitor overdues/DSO, and ensure timely invoicing with clear coordination across regions. Your purpose is to turn data into decisions and processes into results, improving performance, reducing friction, and securing sustainable revenue in the service business.

Your tasks

• Maintain and further develop global After‑Sales KPI dashboards, and prepare regular analysis packs with clear action recommendations
• Manage and update the service contract pipeline, including coverage, conversion, renewals, and preparation of churn and revenue forecasts
• Monitor overdue items and DSO performance, including customer‑profile–based root‑cause analysis
• Manage compensation and bonus data, prepare insights, and support regional teams with negotiation materials
• Ensure efficient and timely invoicing of supplementary services, including escalation and follow‑up on delays
• Organize training sessions, onboarding materials, and peer‑learning formats, and publish best practices and meeting documentation
• Maintain shared platforms, coordinate with international stakeholders, and support continuous process improvements

Your Qualifications

• Bachelor’s degree in Business, Engineering, Economics, Data/Analytics, or a related field
• 1–3 years of experience in Commercial Operations, After Sales, Services, Finance/Analytics, or Project Coordination (internships count)
• Proficiency with CRM systems (e.g., Salesforce), basic ERP knowledge (e.g., SAP), advanced Excel skills, and familiarity with Power BI/Tableau
• Strong analytical capabilities, high attention to detail, and a structured, proactive approach
• Excellent communication and stakeholder‑coordination skills, paired with curiosity and learning agility
• Fluent in English and German; additional languages are an advantage

Your benefits

• Possibility for more than 60 % remote work (home office)
• Flexible working hours through appropriate working time models
• 30 vacation days per year
• Internal and external training opportunities through the ENERCON Academy
• Company health management and extensive health promotion including company fitness (Hansefit and JobRad)
• Company pension scheme and private occupational disability insurance on special conditions as well as financial support for various forms of capital‑forming benefits
• Close mentoring for a successful career start (learning on the job)
• Exciting and varied activities in the green growth sector of wind energy

Contact Details

Christina Duitsmann
[e-mail]

If you don’t meet every single requirement listed above, we still encourage you to apply. At ENERCON, we believe that diverse perspectives and experiences make us stronger. Your motivation and willingness to grow can be just as important as your current skill set.