Account Manager / Kundenbetreuer (m/w/d)

YouLend; Berlin; Vor Ort; EUR 40.000 - 60.000; Vollzeit

Zusammenfassung

A fast-growing FinTech company is seeking motivated Account Managers for its new Berlin office. The role involves supporting merchants with financing applications, requiring excellent communication skills and a strong sales mindset. Join a dynamic team with significant growth opportunities and clear paths for career development. The position is office-based in Berlin, with competitive compensation and bonuses.

Leistungen

Strong growth opportunities

Industry-standard salary plus bonus

Fast-paced and dynamic work environment

Flexible working style with a top-level team

Qualifikationen

• Experience in sales or customer service is a plus.
• Strong problem-solving skills.
• Ability to thrive in a fast-paced environment.

Aufgaben

• Collaborating with our merchants to support business financing applications.
• Communicating daily with business owners to gather necessary information.
• Explaining financing options and answering merchants' questions.
• Using proprietary systems to process financing applications.

Kenntnisse

Goal-oriented work ethic

Sales mindset

Excellent communication skills

Customer focus

Fluent in German and English

Jobbeschreibung

About Us

YouLend is a rapidly growing FinTech that is the preferred embedded financing platform for many of the world's leading e-commerce platforms, tech companies, and Payment Service Providers. Our software platform enables our partners to extend their value proposition by offering flexible financing products in their own branding, to their merchant base, without capital at risk.

We are owned by the leading Private Equity company, EQT, and have grown +100% year‑on‑year since 2020. We are headquartered in London, UK, but are also present in several European countries as well as the United States where we service our partners, including eBay, Amazon, Just Eat, Shopify, and Stripe.

The Role

We are looking for motivated, talented, and ambitious Account Managers (m/f/d) to join our new YouLend team in Berlin. YouLend is one of the fastest-growing FinTech companies worldwide. Having successfully built our business in Germany from London, we are now opening an office in Berlin – and are looking for exceptionally dedicated and self‑motivated individuals who want to start or further their career in an international and dynamic environment.

As part of our new German‑speaking Sales team, you will be at the core of YouLend’s continued growth in Germany. Over the next 12 months, we plan to expand our team to over 40 members – an exciting opportunity to be involved from day one.

The German‑speaking Sales team is responsible for supporting new and existing customers who apply for Merchant Cash Advance (MCA) financing. In this role, you will speak with companies that have applied through our partners such as eBay, Lieferando, SumUp, or TeleCash.

As an Account Manager (m/f/d), you will manage your own pipeline of customers and aim to achieve high closing rates and meet your financing targets.

Requirements

Responsibilities

• Collaborating with our merchants to support them in applying for business financing
• Daily communication with business owners to ensure they provide all the necessary information for their applications
• Explaining our financing options and answering all merchant questions throughout the process
• Utilizing various business platforms and YouLend’s proprietary systems to process financing applications

The ideal candidate will have the following skillset

• Goal‑oriented work ethic and strong sales mindset
• Excellent communication skills – both by phone and email
• Strong customer focus and service orientation
• Fluent in German and English

Benefits

Why YouLend? Now it gets exciting! We’ve developed powerful solutions, forged significant partnerships, and are growing extremely fast – but the global potential is enormous; we’re just getting started. As an Account Manager, you’ll have the opportunity to actively shape the development and scaling of our newest location – in the company’s fastest‑growing area.

Your Benefits

• Strong growth (+100% YoY since 2020) – clear perspectives for salary, bonus, equity, and career development
• Financially strong thanks to private equity backing
• Part of the Banking Circle Group with a fully licensed bank in Luxembourg – enabling expansion into complexly regulated markets

Work Environment

• A top‑level team that pushes each other and thrives on direct feedback
• Strong, transparent culture – we stick together
• High degree of autonomy; results matter
• Data‑driven work style, minimal bureaucracy, fast pace

Conditions

• Start Date: January 2026
• Compensation: Industry‑standard salary + bonus
• Location: Berlin (Office‑based)