Customer Service / Benefits Advisor (Work from home)

Professional Career Solutions; Airdrie; Remote; CAD 40,000 - 60,000; Full time

Job summary

A customer service organization is seeking a dedicated Remote Customer Service representative in Airdrie, Alberta. The ideal candidate has strong communication skills and a passion for helping customers. This position offers flexible hours and is fully remote, providing training and industry-leading resources.

Benefits

Flexible schedule

100% remote position

Health insurance reimbursement

Life insurance

Qualifications

• Previous experience in customer service or sales is a plus.
• Proficient level of English required.
• Comfortable working remotely and independently.

Responsibilities

• Provide exceptional customer service and support.
• Build relationships with customers and understand their needs.
• Enable effective communication and problem resolution.

Skills

Customer service experience

Communication skills

Problem-solving skills

Ability to listen

Adaptability

Job description

We're looking for candidates with great customer service skills to fill our Remote Customer Service role!

This role is entirely remote and offers full-time / Part time hours with flexibility. We are ready to schedule interviews for this week.

We're seeking someone who is great with people, building relationships, and putting customers first. Our ideal candidate is eager to grow, ready to learn, and loves a fast-paced atmosphere.

Language Requirement : Proficient level English

Preferred experience / skills

• Previous experience in customer service or sales is a plus.
• Great communication skills
• Ability to listen to and understand customer needs.
• Good problem-solving skills
• Comfortable working remotely and independently
• Willingness to learn and develop new skills.
• Ability to adapt to change in a dynamic environment.
• If this sounds like you, we'd love to chat!

What You Can Expect

• Flexible schedule
• 100% Remote position (Work from home)
• Hands on training
• Life insurance
• Health insurance reimbursement
• Industry-leading resources and technology

We hope to see your application soon!