Software Development Manager — Agile Team Leader

Contact Centre Growth Corp Inc; Toronto; Remote; CAD 80,000 - 120,000; Full time

Job summary

A leading contact center company in Toronto seeks a Manager of Software Development to oversee software applications and data infrastructure. The role requires technical expertise and leadership to guide a team in delivering impactful solutions. Candidates should have experience with cloud platforms, various programming languages, and strong communication skills. This full-time position offers a competitive salary between $80,000 and $120,000 CAD annually.

Qualifications

• Proven experience with cloud platforms.
• Familiarity with relevant programming languages.
• Experience with relational and/or NoSQL databases.
• Proficiency with version control systems.
• Understanding of CI/CD pipelines and DevOps principles.
• Strong analytical and problem-solving abilities.
• Excellent communication skills.
• 3+ years of related management experience.

Responsibilities

• Lead and mentor a high-performing team of software engineers.
• Coach teams in Agile methodologies to optimize processes.
• Guide product vision and prioritize backlogs as Product Owner.
• Communicate effectively with technical teams and stakeholders.
• Proactively identify and resolve technical challenges.
• Conduct technical reviews of architecture, code, and data models.
• Oversee the software and data release lifecycle.
• Identify and mitigate technical risks across operations.
• Plan and manage software and data projects including timelines.

Skills

Cloud platforms (e.g., AWS, Azure, GCP)

Python

Java

C#

JavaScript

PHP

PostgreSQL

SQL Server

MongoDB

Cassandra

Git

Job description

A leading contact center company in Toronto seeks a Manager of Software Development to oversee software applications and data infrastructure. The role requires technical expertise and leadership to guide a team in delivering impactful solutions. Candidates should have experience with cloud platforms, various programming languages, and strong communication skills. This full-time position offers a competitive salary between $80,000 and $120,000 CAD annually.