Jobs in Niagara Falls, France
Remote Customer Service Representative – Product Testing
GL Inc.
Work from Home – Seasonal Bilingual Tax Preparer
Intuit
Career/Talent Development Specialist
Institut Rosell-Lallemand Inc.
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Intuit
French Bilingual Tax Professional - Work from Home
Intuit
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Senior Systems Support Specialist I - Medical Imaging / Linux
Intelerad Medical Systems
Call Center Representative Agent Work From Home - Part-Time Focus Group Panelist
Apex Focus Group Inc.
French Bilingual Tax Professional - Work from Home
Intuit
WFH Marketing Executive (Part Time/ Full Time Remote)
CATALYST RECRUITMENT AGENCY PTE. LTD.
Bilingual Tax Expert - Work From Home - TurboTax Live
Intuit
Bilingual Tax Accountant - Work From Home - TurboTax Live
Intuit
Client Service Representative - $21.50 / h - Remote
JunkLuggers Canada
Principal Customer Success Executive- Federal
Job summary
A leading technology company is seeking an experienced professional to lead customer transformations. This role involves collaborating with senior leaders, managing complex projects, and mentoring teams. The ideal candidate has at least 15 years in client-facing roles, holds Canadian citizenship or residency, and possesses Project Management experience. Remote work flexibility and significant bonus potential are offered.
Benefits
Qualifications
- Minimum of 15 years in client-facing roles focused on account management, consulting, or transformation leadership.
- Significant experience collaborating with senior IT and business leaders to translate corporate strategy into ServiceNow technology applications.
- Project management experience required.
Responsibilities
- Lead high-complexity transformations for major customers.
- Identify professional services pipeline opportunities.
- Collaborate with Impact team members to create executive-ready narratives.
- Shape customer organizational strategy by identifying trends.
- Establish relationships with ServiceNow leaders and mentor Customer Success resources.
Skills
Education
Why consider this job opportunity:
- Competitive salary with significant potential for bonuses
- Opportunity for career advancement and growth within the organization
- Work remotely with flexibility in work hours
- Engage with senior executives to drive strategic business transformations
- Collaborative and innovative company culture that values employee contributions
- Chance to influence product evolution based on customer insights
- Lead high-complexity transformations for major customers, ensuring alignment with governance frameworks and organizational priorities
- Identify professional services pipeline opportunities and provide pre-sales support as needed
- Collaborate with Impact team members to create executive-ready narratives based on customer insights
- Shape customer organizational strategy by identifying trends and aligning delivery approaches with market demands
- Establish relationships with ServiceNow leaders and mentor Customer Success resources on transformation best practices
- Canadian citizenship or permanent residency and reside in Ottawa or nearby area
- Canadian Secret Security Clearance
- Minimum of 15 years in client-facing roles focused on account management, consulting, or transformation leadership
- Significant experience collaborating with senior IT and business leaders to translate corporate strategy into ServiceNow technology applications
- Project management experience required; PMP preferred
- Experience in leveraging AI in work processes, decision-making, or problem-solving
- Proven track record of influencing senior stakeholders and driving strategic outcomes in executive-level roles
- Experience in critical subject areas such as IT Strategy, IT Operations, and Project Management
#CloudComputing #ITServices #CustomerSuccess #RemoteWork #CareerGrowth #AIIntegration
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