Client Service Representative - $21.50 / h - Remote

JunkLuggers Canada; Brooks; Remote; CAD 60,000 - 80,000; Part time

Job summary

A customer service organization in Canada seeks a Universal Call Center Rep to assist customers with service inquiries. This role offers flexibility in scheduling, allowing workers to set their own hours between Monday and Sunday. Candidates must have at least one year of sales experience and strong communication skills. The compensation is $21.50 CAD per hour, plus additional fees.

Qualifications

• At least 1 year of sales experience is required.
• Strong verbal and written communication skills are essential.
• Ability to work a minimum of 20 hours per week.

Responsibilities

• Assist customers in understanding The Junkluggers service and scheduling.
• Handle customer interactions through various channels.
• Communicate directly with customers regarding service requests.

Skills

Sales experience

Verbal communication

Written communication

Job description

Overview

At the Junkluggers, we take great pride in our commitment to providing exceptional customer service and preserving the environment. We are dedicated to supporting our local communities and doing our part to protect the planet. Our unique service was created to combine our passion for customer satisfaction with our commitment to environmental sustainability.

Universal Call Center Rep is a sales representative who is trained not only to excel in selling but also to handle a wide range of customer service inquiries. They possess exceptional soft skills, including empathy and a strong desire to please customers, making them highly effective in providing both sales support and customer care.

Compensation: Earn $21.50 CAD per hour. Fees apply ($2.00 per hour Marketplace Licensing Fee and $1.00 LiveXchange Service Fee).

Responsibilities

• Assist customers in understanding The Junkluggers service and scheduling.
• Handle customer interactions through various channels, including phone, email, text message and others.
• Communicate directly with customers regarding current and future service requests, including scheduling, rescheduling, and canceling appointments.
• Evaluate customer needs quickly and provide efficient options, demonstrating flexibility in handling diverse requests.

Experience & Skills

• At least 1 year of sales experience (required).
• Strong verbal and written communication skills, including grammar, punctuation, and spelling (required).
• Must render at least 20 hours per week following the Operating / Peak Hours stated above.
• Strong verbal and written communicator.

Schedule

Set your own flexible schedule between Monday-Friday 7:30am–11:00pm EST (Peak 9:00am–4:00pm EST); Saturday 7:30am–8:00pm EST (Peak 7:30am–8:00pm EST); Sunday 9:00am–8:00pm EST (Peak 11:00am–3:00pm EST).

Additional Notes

Build your own schedule from available hours of business. You must work a minimum of 20 hours per week from Monday to Sunday (including holidays), between 7AM and 8PM MST.