Route Sales Representative 5/8 Commission

Alsco; Regina; On-site; CAD 60,000 - 80,000; Full time

Job summary

A leading textile service provider in Regina is seeking a Route Sales Representative to enhance customer relationships through effective up-selling and superior service. The ideal candidate should possess excellent driving skills, a valid driver's license, and a strong customer service background. Daily responsibilities include managing routes, ensuring timely deliveries, and maintaining customer satisfaction. This position provides an excellent opportunity to develop sales skills in a dynamic environment.

Qualifications

• Valid driver's license and good driving record required.
• Minimum one year of safe and successful driving experience.
• Demonstrated excellent skills in customer service and route sales.

Responsibilities

• Meet customer needs through up-selling/cross-selling.
• Manage route responsibilities and ensure customer loyalty.
• Safely operate a delivery vehicle and maintain vehicle cleanliness.

Skills

Customer service

Route sales

Excellent communication skills

Time management

Education

High School graduation or similar experience

Tools

Delivery vehicle

Job description

Classification

Exempt for Base plus Commission routes, Non-Exempt for hourly routes.

Job Summary

The Route Sales Representative meets our customers needs through up-selling/cross-selling and provides superior customer service through proactively managing all route responsibilities. Performs other duties as required. Reports to the District Manager.

Essential Functions

• Solicit new customers, up-sell/cross-sell/sample all lines of service or product and ensure a profitable product mix.
• Actively participate in promotions and contests, training and audits.
• Follow company policies and procedures regarding installation of new customers, managing customer needs and all aspects of service. Performance goals must be met on a regular basis.
• Ensure customer loyalty, retention and provide outstanding customer service. Build relationships, communicate openly, educate customers, manage customer needs and proactively resolve concerns in cooperation with supervision.
• Safely operate a delivery vehicle on each trip, following all applicable laws and company policy. Maintain vehicle cleanliness and perform regular vehicle inspections.
• Handle and process customer payments. Keep route paperwork current.
• Ensure timely and correct deliveries of complete textile loads, pick up soiled textiles and maintain proper inventories in accounts. Service items such as facility maintenance products.
• Monitor and report competitive activity. Keep service agreements current and renewed.
• Return from route and off load soiled textiles in the receiving area of facility.
• Accurately prepare route paperwork and follow check-in procedures.
• Follow written and verbal instructions and perform other tasks as directed by supervision.

Additional Functions

• May work with and support other service personnel as required by supervision.

Qualifications

• Have and maintain a valid driver's license, CDL when applicable.
• Have and maintain a driving record free of chargeable accidents, speeding or safety violations.
• Demonstrate excellent skills in the operation of vehicles and have a verifiable minimum one year experience of safe and successful driving.
• Demonstrate excellent skills in customer service and route sales.
• Excellent verbal and written communication skills in English, ability to comprehend and follow direction, as well as good time management skills and team player.
• Recognize colors, sizes and types of product and count, add and subtract accurately.

Education

• High School graduation or similar experience.

Travel Requirements

• Daily, by delivery vehicle within a route.

Typical Environmental Conditions

Operating vehicles on public roads, in and out of customer locations, loading areas of a typical industrial laundry facility, Service Center or depot. Indoor and outdoor areas of a typical industrial facility.

Typical Physical Activity

Physical Demands - sitting, grasping, driving, stooping, climbing stairs, moving carts up to 500 lbs, lifting up to 75 lbs, standing, walking, writing, speaking, hearing.