WFH Customer Service - Full time or Part time ($19.79 per hour)

TSC; Red Deer; Remote; CAD 30,000 - 60,000; Full time

Job summary

A leading online retail service seeks dedicated Sales and Service Associates to work from home. This role involves providing top-notch customer service via email and phone. Candidates must have problem-solving skills and the ability to work a minimum of 20 hours per week. The position offers flexible hours and paid training, making it a suitable opportunity for those looking for a work-from-home gig.

Benefits

Earn $19.79 CAD per hour

Work from home

Flexible hours

Paid training

No maximum working hours

Qualifications

• Customer service/sales experience is not required.
• Must have problem solving, communication, and persuasion skills.
• Ability to work a minimum of 20 hours per week.

Responsibilities

• Investigate order concerns and find solutions.
• Update information and reports.
• Maintain a positive brand image while interacting with customers.

Skills

Problem solving skills

Clear communication skills

Positive language

Persuasion skills

Job description

Overview

Today's Shopping Choice is seeking dedicated, experienced English Sales and Service Associates to work from home. The English Sales and Service Gig is responsible for responding to and providing best-in-class customer service from inquiries received from retailers and customers via email and phone.

Responsibilities

You will investigate order concerns, find solutions that balance the needs of the business and customers, update information and reports. The successful candidate must adhere to metrics such as :

• average handle time, productivity, and quality
• maintain a positive brand image for Today's Shopping Choice products while interacting with customers

Benefits

• Earn $19.79 CAD per hour¹
• This Gig is worked from the comfort of your own home
• Build your own schedule with flexible hours from 7:00 am to 2:00 am EST; 7 days a week²
• Paid training³
• No maximum limit of hours you can work per week (based on availability)

Requirements

• No customer service / sales experience required
• The English Sales and Service position requires you to have problem solving skills, patience, attentiveness, clear communication skills, persuasion skills, positive language, product knowledge, reading customers and closing ability
• Pass the background check
• Must work a minimum of 20 hours per week