Wellness Concierge & Scheduling Specialist (In-Store)

Massage Heights; Edmonton; On-site; CAD 100,000 - 125,000; Full time

Job summary

A wellness company in Canada is looking for a Lifestyle Consultant to guide guests on wellness goals, recommend packages, and encourage consistent treatments. The ideal candidate should possess exceptional communication and computer skills, particularly in handling phone calls and managing appointments. This full-time role offers a starting pay of $16.00 per hour and includes various benefits such as dental care, a flexible schedule, and wellness programs.

Benefits

Company events

Dental care

Employee assistance program

Extended health care

Flexible schedule

On-site parking

Paid time off

Store discount

Wellness program

Responsibilities

• Guide guests on wellness goals and recommend packages or memberships.
• Maintain regular touchpoints with members, encouraging consistent treatments.
• Handle phone communication, incoming and outgoing calls.
• Schedule appointments, manage invoicing, and keep accurate records on computer.

Skills

Exceptional communication skills

Proficient computer skills for scheduling and invoicing

Strong phone communication skills

Commitment to excellence in customer service

Job description

A wellness company in Canada is looking for a Lifestyle Consultant to guide guests on wellness goals, recommend packages, and encourage consistent treatments. The ideal candidate should possess exceptional communication and computer skills, particularly in handling phone calls and managing appointments. This full-time role offers a starting pay of $16.00 per hour and includes various benefits such as dental care, a flexible schedule, and wellness programs.