Weekend Concierge

Cleantech Service Group; White Rock; On-site; CAD 30,000 - 60,000; Part time

Job summary

A property management company located in White Rock is seeking a dependable Concierge to provide exceptional customer service in a residential building. Responsibilities include assisting residents with needs, security oversight, and vendor coordination. The ideal candidate has experience in hospitality and strong organizational skills. This is a part-time position with shifts on weekends, offering $21 per hour.

Qualifications

• Proven experience in hospitality or customer service preferred.
• Flexibility and availability to address requests promptly.
• Ability to handle high-pressure situations.

Responsibilities

• Assist residents with various needs, such as package handling.
• Monitor and control access to ensure resident safety.
• Facilitate communication with service providers for repairs.

Skills

Customer service experience

Problem-solving skills

Organizational skills

Multitasking ability

Tools

Microsoft Office

Scheduling software

Job description

Overview

Join Our Team as a Concierge!

We are seeking a dependable and professional Concierge to join our team at a residential building located in White Rock. In this dynamic role, you will provide exceptional customer service, respond to client needs, and ensure smooth daily operations.

Responsibilities

• Resident Service: Assist residents with various needs, such as package handling, key management, and information inquiries.
• Security Oversight: Monitor and control access to the property, ensuring the safety and well being of residents.
• Vendor Coordination: Facilitate communication with service providers and contractors for maintenance or repairs within the property.
• Event Planning: Organize and coordinate community events or gathering to foster a sense of community among residents.
• Administrative Support: Handle administrative tasks, such as managing reservation, maintaining records, and assisting with resident communications.
• Emergency response: Be prepared to respond to emergencies, alerting appropriate authorities and guiding residents in safety protocols.
• Building maintenance: Report and coordinate minor maintenance issues and liaise with property management for resolution.
• Information Resource: Act as a knowledge resource for residents regarding local services, amenities, and community policies.
• Communication Liaison: Facilitate effective communication between residents, property management, and other relevant parties.

Requirements

• Flexibility, availability, and the ability to address requests promptly.
• Proven experience in hospitality, customer service, or related fields.
• Ability to multitask and handle high-pressure situations.
• Strong problem-solving and organizational skills.
• Proficiency with basic computer applications (Microsoft Office, scheduling software, etc.).

Job Details

Job Type: Part-time

Starting date: September 27

Shift Timings: 10am - 6 pm

• 8 hours shift
• Saturday - Sunday

Salary: $21 / h

Experience:

• Customer service: 1 year (preferred)

• Concierge/caretaker/building manager: 1 year (preferred)

Location: White Rock, BC