Volunteer & Community Engagement Navigator

Northwest Employment Works; Northwestern Ontario; On-site; CAD 50,000; Full time

Job summary

A community engagement organization in Northwestern Ontario is seeking a Volunteer & Community Engagement Navigator responsible for implementing and managing volunteer strategies. Ideal candidates should have knowledge of Indigenous culture, excellent communication skills, and experience in volunteer engagement. The role requires strong organizational abilities and a commitment to serving Indigenous communities. Salary is $50,000 per annum and applications are open until September 26, 2025.

Qualifications

• Minimum two years’ experience with volunteer engagement.
• Knowledge of applicable legislation.
• Strong facilitation and training implementation skills.

Responsibilities

• Plan, implement and administer volunteer strategy.
• Recruit and train volunteers and service users.
• Coordinate interactions for effective service delivery.

Skills

Volunteer engagement

Community coordination

Crisis intervention

Effective communication

Organizational skills

Education

Post-secondary education in Volunteer Management and Social Services

Tools

Microsoft Word

Job description

Overview

The Indigenous Justice Services (IJC) Volunteer & Community Engagement Navigator is responsible for the planning, implementation and administration of the TBIFC Justice Services volunteer and community engagement strategy. This includes the recruitment, training, day-to-day interaction, and ongoing support of all Justice Service volunteers, Council Members, Elders, Knowledge Carriers, and service users. This position will collaborate with members of an interdisciplinary team to plan, implement, and coordinate services and support in consultation with individuals and partnering programs.

Responsibilities

• Plan, implement and administer the TBIFC Justice Services volunteer and community engagement strategy.
• Recruit, train, and provide ongoing support for Justice Service volunteers, Council Members, Elders, Knowledge Carriers, and service users.
• Coordinate day-to-day interactions and ensure effective service delivery in collaboration with an interdisciplinary team.
• Collaborate with individuals and partnering programs to plan, implement, and coordinate services and support.

Qualifications / Skills

1. Preferred post-secondary education in Volunteer Management and Social Services; minimum of two years’ experience with volunteer engagement, coordination, and administration; knowledge of applicable legislation, including AODA, OHSA, OHRC, etc.
2. Knowledge and experience with service supports, community resources, referral processes.
3. Knowledge and experience with community coordination and system navigation.
4. Strong facilitation and experience with implementing training initiatives.
5. Knowledge of Indigenous culture and experience working with Indigenous persons; understanding of the northern cultural environment; knowledge of Indigenous language(s) will be considered an asset.
6. Must possess strong organizational skills and ability to meet deadlines.
7. Excellent case and file management skills, stress and time management skills.
8. Ability to engage people to build trust and rapport; effective verbal and listening communication skills; excellent interviewing and navigation skills.
9. Strong facilitation and presentation skills; experience implementing orientation for volunteers.
10. Must be able to maintain confidentiality.
11. Ability to problem solve and take initiative; effective crisis intervention skills.
12. Proficiency in Microsoft Word including database applications.
13. Self-motivated individual with the ability to work with minimal supervision in a team-oriented setting.
14. Ability to work flexible hours, including evenings and/or weekends.
15. Valid First Aid / CPR Certificate.
16. Must have a valid Ontario driver’s license and reliable transportation.
17. A clear criminal reference check (CPIC) and Vulnerable Sector Clearance is a condition of employment.

Additional Information

Re-Posting Deadline Date: Friday, September 26, 2025

Salary: $50,000.00 / annum

How to apply: Please submit a cover letter and resume with three (3) references to:

Attention: Hiring Committee

Thunder Bay Indigenous Friendship Centre

401 N Cumberland Street Thunder Bay, ON P7A 4P7

Email: [e-mail] or Fax: [phone]

See our website for more information: www.tbifc.ca/get-involved/job-postings/