Veterinary Warehouse & Customer Service Specialist

TELUS Agriculture & Consumer Goods; Lethbridge; On-site; CAD 40,000 - 55,000; Full time

Job summary

A leading agricultural company in Lethbridge is seeking a Veterinary Warehouse & Customer Service Specialist. In this role, you will support warehouse operations and provide exceptional customer service to clients in the cattle health industry. Ideal candidates will have experience with customer service and warehouse operations, along with a valid driver's license. Join us to contribute to advancements in cattle health management within a diverse team environment.

Qualifications

• Clean and valid full Class 5 Driver's License with a clean driver's abstract.
• Minimum 1 year experience operating Class 1 electric and/or propane forklifts.
• Enthusiastic and adaptable to work in all weather conditions.

Responsibilities

• Pick, verify, and prepare client orders efficiently.
• Engage with clients to ensure orders are captured accurately.
• Build strong relationships within the cattle health community.

Skills

Customer service

Operational efficiency

Warehouse operations

Forklift operation

Tools

Windows software

Job description

Overview

Ready to Drive the Future of Cattle Health Through Operational Excellence?

TELUS Agriculture & Consumer Goods is a great place to work. You can see it in our team members. The diversity of the team and their unique contributions set us apart from the competition. Our success is based as much on our future friendly team as the innovative technology solutions we offer.

Our team members include people like you – enthusiastic, innovative, passionate and energetic. We believe that you'll find our high-performance culture personally fulfilling, professionally challenging and financially rewarding.

Our team and what we will accomplish together

At TELUS Agriculture & Consumer Goods (TAC), we're not just about technology – we're about transforming the cattle health industry. Based in Southern Alberta, our dynamic consulting Animal Agriculture team is leading the charge in modern cattle health management. With a diverse group of passionate, innovative, and energetic team members, our collective impact reaches far beyond traditional practices. Join us to become an integral part of advancing cattle health alongside industry-leading veterinarians and creating lasting relationships with producers. At TAC, you’ll find a high-performance culture that’s as personally fulfilling as it is professionally rewarding.

What you’ll do

We are looking for a dedicated and proactive Veterinary Warehouse & Customer Service Specialist to join our team. This multifaceted role combines customer excellence with operational efficiency, requiring someone who thrives in a dynamic environment and takes pride in supporting the cattle health industry.

Warehouse & Logistics Operations

• Collaborate with the warehouse team to efficiently pick, verify, and prepare client orders with precision and urgency
• Coordinate with suppliers to receive, organize, and maintain accurate inventory of incoming products
• Execute daily delivery routes (short to medium distances) ensuring timely and secure delivery of critical cattle health products
• Maintain an organized, clean, and efficient warehouse environment that supports operational excellence

Customer Service Excellence

• Engage with clients via phone, ensuring orders are accurately captured and processed with attention to detail
• Provide exceptional in-person customer service to visiting clients, addressing their needs with professionalism and expertise
• Build strong relationships with producers and veterinary professionals in the cattle health community

What you bring

Essential Requirements:

• Clean and valid full Class 5 Driver's License (or provincial equivalent) with clean driver's abstract
• Minimum 1 year experience operating Class 1 electric and/or propane forklifts in fast-paced warehouse environments; certification training will be provided for the right candidate
• Enthusiasm for daily driving responsibilities covering short to medium distances
• Proficiency with computer software in Windows environments
• Physical capability to lift and maneuver up to 50 lbs. safely
• Flexibility to work extended hours when needed (standard hours 9am-5pm, with occasional overtime)
• Adaptability to work in all weather conditions and outdoor environments year-round
• Strong ability to work both independently and collaboratively within a team environment

Preferred Qualifications:

• Experience working with cattle or livestock (significant asset but not required)
• Familiarity with the agriculture industry and comfort in challenging work environments
• Customer service experience, particularly in professional or technical settings

Great-to-haves

• Knowledge of veterinary practices, procedures, and equipment
• Experience with agricultural equipment operation and maintenance
• Background in customer service within agricultural, veterinary, or technical industries
• Understanding of cattle health management practices
• Experience in inventory management or warehouse operations

Join us

Collectively, our talented team and integrated solutions uniquely position us to transform collaboration within the industry at a global level, empowering and connecting producers to consumers for a more efficient, sustainable future.

Everyone belongs at TELUS Agriculture and Consumer Goods (TAC). It doesn’t matter who you are, what you do or how you do it, at TAC, your unique contribution and talents will be valued and respected. Because the more diverse perspectives we have the more likely we are to crack the code on what our customers want and our communities need.

Do you share our passion for enabling remarkable human outcomes?

Together, let's make the future friendly.

Accessibility

TAC is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment.

We offer accommodation for applicants with disabilities, as required, during the recruitment process.