In-Office Support Specialist

Ernst & Young Advisory Services Sdn Bhd; Vancouver; On-site; CAD 60,000 - 80,000; Full time

Job summary

A leading global consulting firm is seeking an In-Office Support Specialist to provide administrative support for business immigration services in Vancouver. The ideal candidate will have post-secondary education and at least 2 years of professional experience, with strong organizational and communication skills. This role requires in-office work 5 days a week, with a focus on managing legal documents and data accuracy. A comprehensive compensation package and learning opportunities are available.

Benefits

Competitive compensation package

Comprehensive medical and dental coverage

Defined contribution pension plan

Flexible vacation policy

Learning and development opportunities

Qualifications

• Preferred education: Post-secondary in Business Administration or Communications.
• 2+ years of experience in a professional office setting.
• Proficient in document management and administrative tasks.
• Strong attention to detail and excellent communication skills.

Responsibilities

• Provide day-to-day in-office support to business immigration client accounts.
• Manage legal documents related to immigration processes.
• Monitor key mailboxes and ensure accuracy of data.

Skills

Administrative processes

Record-keeping

Data handling

Document management

Multitasking

Strong communication

Organizational skills

Technology proficiency

Education

Post-secondary education in Business Administration or relevant discipline

Tools

Microsoft Office Suite

Adobe

Job description

Other locations: Primary Location Only

Date: Jan 29, 2026

Requisition ID: 1680339

At EY, we’re all in to shape your future with confidence.

We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go.

Join EY and help to build a better working world.

The opportunity

As an In-Office Support Specialist with EY Law LLP, you will provide our clients with integrated, quality services. EY Law LLP helps companies, and their employees efficiently relocate wherever they are needed. You will support multiple administrative business immigration tasks which support the delivery of business immigration services to multinational clients.

Your key responsibilities

As an In-Office Support Specialist, you will join our Essential Services team. You will provide day-to-day in-office support to the staff, senior and management teams in all aspects of business immigration client accounts.

The function of this role means it has a 5 day per week in-office work model. There is no potential for remote or hybrid work with this position. Interested applicants must be able to commit to working from EY’s Vancouver office 5 days per week.

Skills and attributes for success

• Proficient in carrying out administrative processes to support clients and resolve issues efficiently.
• Exceptional record-keeping skills, with the ability to organize, classify, and archive documents and data online.
• Monitor key mailboxes and update immigration data across internal systems, ensuring accuracy through diligent fact-checking.
• Compile and manage legal documents related to immigration processes, including electronic notices and case files.
• Track and validate data and reports, identifying issues for team review.
• Strong administrative skills with the ability to thrive in a dynamic, time-sensitive environment.
• Effectively manage multiple projects and competing deadlines with minimal supervision.
• Adaptable to changing priorities, taking initiative to meet in-office support needs.
• Assist with printing, photocopying, scanning, and monitoring correspondence.
• Comfortable with technology, particularly Adobe and Microsoft Office Suite, and eager to learn new tools.
• Provide ad hoc support to team members on projects and document production.
• Willingness to work extra hours during critical deadlines (e.g., month, quarter, and year ends).
• High level of professionalism in handling sensitive and confidential information.
• Ability to work independently while contributing to a dynamic, team-oriented environment.

Qualifications

• Post-secondary education in Business Administration, Communications or another relevant discipline is preferred.
• 2+ years experience working in a professional office setting performing administrative tasks such as:
• Document management and compliance support
• Data entry and validation
• Meeting coordination and project support
• A high attention to detail and ability to multitask.
• Excellent written and verbal communication ability.
• Strong organizational and time management skills.

What we look for

We’re interested in strong team players who support their colleagues in reaching their goals while also considering their own workload and development. If you have the confidence to speak up and influence a team that affects big businesses worldwide, this role is for you.

This job posting relates to an existing vacancy within our organization.

What we offer

We offer a competitive compensation package where you’ll be rewarded based on your performance and recognized for the value you bring to our business. In addition, our Total Rewards package allows you decide which benefits are right for you and which ones help you create a solid foundation for your future. Our Total Rewards package includes a discretionary bonus program, a comprehensive medical, prescription drug and dental coverage plan, a defined contribution pension plan, a great vacation policy plus firm paid days that allow you to enjoy longer long weekends throughout the year, statutory holidays and paid personal days (based on province of residence), and a range of exciting programs and benefits designed to support your physical, financial and social well-being. Plus, we offer:

• Support and coaching from some of the most engaging colleagues in the industry
• Learning opportunities to develop new skills and progress your career
• The freedom and flexibility to handle your role in a way that’s right for you

EY reports salary ranges in accordance with applicable provincial pay transparency legislation. Individual salaries within the anticipated salary ranges noted below are determined through a wide variety of factors including but not limited to internal equity, education, relevant experience, knowledge, and applicable skill sets.

Are you ready to shape your future with confidence? Apply today.

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Inclusiveness at EY

Inclusiveness is at the heart of who we are and how we work. We’re committed to fostering an environment where differences are valued, policies and practices are equitable, and our people feel a sense of belonging. We embrace diversity and are committed to combating systemic racism, advancing gender equity and women in leadership, advocating for the 2SLGBTQIA+ community, promoting our neuroinclusion and accessibility initiatives, and are dedicated to amplifying the voices of Indigenous peoples (First Nations, Inuit, and Métis) nationally as we strive towards reconciliation. Our diverse experiences, abilities, backgrounds, and perspectives make our people unique and help guide us. Because when people feel free to be their authentic selves at work, they bring their best and are empowered to build a better working world.

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Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow.

EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.

At EY, we use artificial intelligence (AI) tools as one element of our recruitment process to enhance efficiency and improve the candidate experience. While AI supports us in our process, human judgment and decision-making remain integral in our candidate experience. We are committed to the responsible use of AI, and our practices are continuously reviewed and refined to ensure they align with the highest ethical principles and regulatory requirements.

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