Underground Drills Technical Product Specialist

Sandvik; Remote; CAD 70,000 - 90,000; Full time

Job summary

A global mining technology company is seeking a Technical Product Support specialist for their Underground Drills. You will provide quality product support by developing training, offering technical assistance on drill rigs, and maintaining customer relations. Responsibilities include organizing product training, troubleshooting and supporting technical challenges, and working with factory resources. Candidates should have a deep understanding of service operations and strong communication skills. This position requires travel and adaptability in a dynamic environment.

Benefits

Mentorship opportunities

Professional development

Diverse work culture

Qualifications

• Minimum five years of technical experience.
• Experience with heavy-duty equipment and underground mining equipment is an asset.
• Bilingual in English and French is considered an asset.

Responsibilities

• Develop and organize product training for sales and service personnel.
• Provide technical training on underground drill operations and maintenance.
• Monitor test results for new products and implement improvements.

Skills

Attention to detail

Analysis and diagnostic capabilities

Project management

Written and verbal communication skills

Negotiation and problem-solving

Ability to train and mentor

Education

Red Seal Trades Qualification or Technical Degree/Diploma in Electrical or Mechanical Discipline

Job description

A global mining technology company is seeking a Technical Product Support specialist for their Underground Drills. You will provide quality product support by developing training, offering technical assistance on drill rigs, and maintaining customer relations. Responsibilities include organizing product training, troubleshooting and supporting technical challenges, and working with factory resources. Candidates should have a deep understanding of service operations and strong communication skills. This position requires travel and adaptability in a dynamic environment.