Transportation Supervisor

Canada Cartage; Ajax; On-site; CAD 80,000 - 100,000; Full time

Job summary

A leading Canadian logistics company in Ajax, Ontario, is seeking a Transportation Operations Supervisor. This role involves managing transportation services, overseeing staff performance, and ensuring operational efficiency. Candidates must have at least 2 to 3 years of supervisory experience and excellent communication skills. The position offers a positive work environment with opportunities for career growth and various employee perks, including discounted services and recognition initiatives.

Benefits

Discounted hotels

Car rentals

Gym memberships

Fun team events

Qualifications

• 2 to 3 years of supervisory experience is required.
• Experience in the transportation industry is a strong asset.
• Must possess excellent communication skills.

Responsibilities

• Deliver customer-focused transportation services efficiently.
• Manage day-to-day transportation operations.
• Lead and support staff to achieve performance goals.

Skills

Supervisory experience

Transportation industry experience

Excellent verbal and written communication skills

Strong analytical skills

Microsoft Office skills

Tools

Dispatch and tracking systems (TMS, Samsara)

Microsoft Office (Word, Excel, Outlook)

Job description

Why you’ll love Canada Cartage

An iconic Canadian company with over 100 years of helping companies grow and succeed in Canada, we provide national dedicated fleet solutions, general freight services, managed transportation, fulfillment & distribution, and home delivery. With a national network of terminals, cross-docks, and distribution centers, we are one of Canada’s largest and most trusted supply chain service providers. Driven to exceed customer expectations and supported by technology and innovation, we bring simplicity to complex logistics challenges.

We work with intelligent and focused leaders who are driven to create an outstanding customer experience in partnership with leading Canadian brands. Canada Cartage is deep-rooted in family values with an entrepreneurial culture where ideas are welcomed, growth is fostered, and high performance is championed. A recognized leader, founded in 1914, that dominates the industry by delivering innovative fleet solutions.

Position Summary

Responsible for delivering efficient, customer-focused transportation services while cost-effectively managing departmental resources and workflows. Oversee day-to-day transportation operations, ensuring seamless coordination between drivers, dispatch, and warehouse teams. Lead, coach, and support staff to achieve performance and delivery goals, maintain high service levels, and ensure compliance with company policies, safety regulations, and operational standards.

Location: Ajax, Ontario

Schedule: Afternoon shift, Mon - Fri

What You Will Do

• Managing driver performance, scheduling, and communication using dispatch and tracking systems (TMS, Samsara).
• Monitoring trailer and equipment availability to support delivery schedules.
• Reviewing KPIs, identifying process improvements, and implementing standardized procedures.
• Monitor and resolve staff performance or disciplinary issues, maintaining positive working relationships.
• Handling driver and customer issues promptly to maintain service quality.
• Coordinating with planning, warehouse, and management teams to align labor, resources, and delivery needs.
• Ensuring all staff complete required training and follow safety and reporting procedures.
• Overseeing incident investigations, damage claims, and performance reporting for management review.
• Focused on operational efficiency, team leadership, and customer satisfaction to ensure seamless transportation execution.

What You’ll Bring

• 2 to 3 years of supervisory experience
• Transportation industry experience would be a strong asset
• Excellent verbal and written communication skills
• Strong analytical skills with attention to detail and accuracy
• Microsoft Office skills with an emphasis on Word, Excel and Outlook

Along With The Following Skills & Competencies

• Excellent verbal and written communication skills; strong leadership and analytical skills
• Ability to handle multiple projects and tasks
• MS Office proficiency necessary; Outlook, Excel, Word, PowerPoint, etc.
• Direct experience with staff scheduling in a variable work volume environment

Why people love working for Canada Cartage

• Cohesive team and a positive, hard-working atmosphere.
• Meaningful opportunities for career growth.
• Company-wide recognition initiatives designed to recognize employees when they demonstrate outstanding customer service, teamwork and our core values.
• Perks - discounted hotels, car rentals, entertainment, gym memberships, phone plans, electronics, to name a few
• Fun events throughout the year, like summer barbeques and driver-appreciation week that regularly bring us together.
• We give back to the communities in which we operate by volunteering and donating to local charities.
• We are a strong company that weathers the storm through pandemics and recessionary periods, so that we can benefit from good economic environments.

We are a top employer!

• Canada Cartage has been recognized on the Forbes list of Canada’s Best Employers for six straight years in a row.
• Trucking HR has announced that Canada Cartage has again been selected for the 8th year in a row, as one of Canada’s Top Fleet Employers. In addition, we have been recognized as an Employer of Distinction for the 4th year in a row. This serves to reinforce Canada Cartage’s reputation as an employer of high quality.
• We’ve been acknowledged by Forbes 2023, as one of Canada’s Best Employers for Diversity

Come work with an industry leader!

Canada Cartage is committed to adhering to the objectives and requirements outlined in the Accessible Canada Act (ACA). We are determined to meet the accessibility needs of persons with disabilities in a timely manner through the implementation of the requirements of the ACA and its applicable regulations. If you require accommodation under the ACA at any point in your application or employment duration, please let us know.

We would like to thank all those expressing an interest in this position; however, only the candidates selected for an interview will be contacted.

Before you start with us, we will conduct a criminal record check, verify your education, and check your references.

Committed to employment equity, Canada Cartage Systems LP encourages applications from Aboriginal people, members of visible minority groups, and women.

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