Transportation Customer Service Rep

ABL Employment.com; Delta; On-site; CAD 30,000 - 60,000; Full time

Job summary

A leading staffing agency is seeking a full-time Customer Service Representative in Delta, Canada. The ideal candidate will have experience in industrial transportation and will manage customer inquiries, process orders, and ensure timely delivery of services. This role offers competitive pay and a Monday to Friday schedule. Apply with your resume at the provided email address.

Benefits

Monday – Friday schedule

Day shifts – 8:30 am – 5:00 pm

Paid weekly

Temp to hire

Qualifications

• Must have experience working in Industrial Transportation.

Responsibilities

• Create freight bill of lading.
• Process orders and requests.
• Update forms and reports.
• Manage customer accounts.
• Resolve inquiries and complaints promptly.
• Communicate with internal departments.

Skills

Experience in Industrial Transportation

Job description

Overview

Working with an industry leading transportation and supply chain solutions company, you will interact with customers to provide and process information in response to inquiries, concerns & requests. This role reports to the Customer Care Specialist Manager. The incumbent takes charge of the entire CS process to ensure all shipments are complete and will meet deadlines.

Qualifications

• Must have experience working in Industrial Transportation

What’s in it for you?

• Monday – Friday schedule
• Day shifts – 8:30 am – 5:00 pm
• Pay rate – $24/hr
• Paid weekly – We pay every Friday
• Temp to hire – Permanent hire opportunity
• Must be able to work full time 40 hours a week

Job Details

• Create freight bill of ladings
• Process orders, forms, applications and requests
• Update forms & reports
• Manage customers’ accounts
• Obtain, evaluate and handle all relevant information to resolve inquiries and complaints promptly
• Direct requests and unresolved issues to the designated resource
• Communicate and coordinate with internal departments
• Follow up on customer interactions
• Answering telephone
• Willing to work occasional extended hours during peak periods
• Other duties as required

To Apply

Please reply to this posting with a copy of your resume or email your resume to [e-mail] and mention ‘Customer Service Rep’ in the subject line.

Check your email for a virtual survey, so we can learn more about your experience and aspirations.

If an opportunity aligns with your skills, we’ll be reaching out to you to discuss it further. Stay tuned for our follow-up as we explore potential matches matched to your expertise.