Transport Operator

Medavie; Charlottetown; On-site; CAD 30,000 - 60,000; Part time

Job summary

A leading health service provider is seeking a Transport Operator in Charlottetown, PE. Responsibilities include safe vehicle operation, assisting clients, and ensuring hygiene standards. Candidates should possess a high school diploma and a valid Class 4 driver's license. Previous experience and First Aid training are assets. The position offers an hourly wage of $22.73 - $25.50 plus 12% in lieu of benefits.

Qualifications

• Valid Class 4 driver's license or willing to obtain.
• Safe driving record and criminal record check required.
• Ability to handle confidentiality and sensitive issues.

Responsibilities

• Safely operate IEMS vehicle and assist clients.
• Maintain cleanliness of vehicle and station.
• Provide medical assistance as directed by paramedic.

Skills

Customer service

Communication skills

Judgment

Interpersonal skills

Education

High school diploma or equivalent

Class 4 driver's license

Medical First Responder or Advanced First Aid training

Job description

Overview

Position Type: Casual - Occasionnel

Closing date: 2025-10-16

Medavie Health Services is a national leader in primary health care solutions and the largest contracted provider of emergency management services in Canada. Together with Medavie Blue Cross, we are part of Medavie, a health solutions partner committed to improving the wellbeing of Canadians.

With a growing network of 5,400 health care professionals in six provinces, Medavie Health Services has a long history of operating ground and air ambulance services, medical communications, Mobile Integrated Health/Community Paramedicine programs, 911 Public Safety, 811 Telehealth, home health care, as well as clinical training. We invest in communities to help address some of Canada\'s most pressing physical and mental health care challenges.

As an employee of Medavie Health Services, we are accountable to our patients and coworkers by participating in and supporting all safety related initiatives, as well as acting in a manner that fosters a culture that focuses on patient safety and a safe and respectful workplace.

Role

The Transport Operator is responsible for the safe operation of IEMS vehicles and movement of clients/patients requiring assistance. The Transport Operator must constantly monitor clients/patients and exercise tact, diplomacy and customer service. The role may involve heavy traffic and congested streets. The operator must remain alert, manage personal well-being for long drives, operate during peak periods and cope with adverse weather, construction and traffic conditions. This position includes providing first aid services as needed.

As an employee of IEMS, we are accountable to our patients and coworkers by participating in and supporting all safety related initiatives, as well as acting in a manner that fosters a culture that focuses on patient safety and a safe workplace.

Responsibilities

• Safe and prudent operation of IEMS vehicle.
• Support and assist clients/patients while loading and unloading from the vehicle.
• Safely moving patients from bed to stretcher/wheelchair or while moving on stretcher or wheelchair.
• Interact professionally with employees of IEMS and stakeholders.
• Operate all system and company vehicles in accordance with Prince Edward Island laws and all applicable Policies and Procedures and Safe Work Practices of IEMS.
• Complete all work-related documentation required by management within the required time frames.
• Maintain ongoing cleanliness of vehicle, station, and/or premises during scheduled shift.
• Demonstrate good hygiene and provide customer service to clients, family members, other emergency services, colleagues and the general public.
• Display decision-making capability and take initiative as needed.
• Operate communications equipment and interact with the Medical Communication Centre as needed.
• Practice effective infection control measures including use of personal protective equipment.
• Check and visually inspect vehicle daily and perform pre-trip checks.
• Drive defensively and follow traffic laws at all times.
• Assess and monitor vehicle operating conditions and report issues.
• Monitor passengers to ensure their safety and contact the Medical Communications Centre for assistance as needed.
• Maintain a high degree of discretion and confidentiality as transport of clients/passengers falls within our Privacy mandate.
• Perform other similar or related duties as required.
• Provide medical assistance as directed by the attending paramedic.

Qualifications

• Possess a high school diploma or equivalent.
• Possess a valid Class 4 driver\'s license with the province of Prince Edward Island (or equivalent) or willing to obtain prior to hire date.
• Medical First Responder or Advanced First Aid training is an asset.
• Safe driving record and Criminal Record Check with Vulnerable Sector prior to hiring.
• Criminal record check including a vulnerable sector check will be required.
• Additional courses in driver education are an asset.
• Experience transporting clients; larger vehicles is an asset.
• Must pass a physical abilities test prior to employment for lifting and moving patients.
• Excellent customer service and communication skills.
• Good judgment, decision making and problem solving in daily operations.
• Strong interpersonal skills to build relationships with internal and external partners.
• Proof of vaccination status for Measles, Mumps and Hepatitis B.
• Positive attitude, excellent time management, planning and prioritization skills.
• Ability to handle confidentiality and sensitive issues with tact and discretion.
• Ability to follow directions from the attending paramedic.

Salary

$22.73 - $25.50 Hourly, + 12% in lieu of benefits

We would like to thank all candidates for expressing interest. Please note only those selected for interviews will be contacted.

Medavie Health Services is committed to the principle of equal opportunity in its employment practices and to providing an environment free from discrimination and harassment for all employees.