Transactions, Analyst - Quebec - (REMOTE)

eXp World Holdings; Montreal; Remote; CAD 50,000 - 70,000; Full time

Job summary

A leading real estate brokerage is seeking a Transaction Assistant to manage deal files from entry to closing in a fully remote role. The ideal candidate will be bilingual in English and French, possess strong organizational skills, and be adaptable in a fast-paced environment. Join a company that offers medical coverage, remote work setup, and a vibrant culture.

Benefits

Employer-paid Medical coverage

Company-supplied equipment

Stock option grant

Fully remote environment

Qualifications

• Must have a high school diploma or equivalent experience.
• Bilingual in English and French is essential.
• Experience in the real estate industry is preferred.

Responsibilities

• Process deal files accurately from entry to closing.
• Ensure required documentation is verified before closing.
• Provide support and communication to agents and external parties.

Skills

Bilingual in English and French

Attention to detail

Customer service abilities

Critical thinking and problem solving

Organizational skills

Adaptability

Education

High school diploma or equivalent

Tools

Google Docs & Sheets

Microsoft Office

Trello

Job description

Overview

Description

Position at eXp Realty Canada. We are one of the first all-remote companies with 2,000+ team members utilizing our virtual office called eXp world. This role is work-from-anywhere in Quebec, Canada.

eXp Realty is a global full-service real estate brokerage utilizing a 3-D, fully immersive, cloud office environment, offering 24/7 access to collaborative tools and training. We are an eight-time Glassdoor Best Places to Work organization. This role supports a fast-paced environment and requires high organization and attention to detail.

Responsibilities

• Solely responsible for the accuracy of processing the deal files from the time the deal is entered to closing. Additionally processing listing contracts when necessary.
• Review contracts and accompanying documents in SkySlope, perform data entry into BackOffice, calculate commissions accurately, verify MLS data.
• Process all types of transactions, including but not limited to: Residential, Commercial, Leases, Service/Fee Agreements, Referrals, Cancellations.
• Request further documentation from agents when necessary by marking the item as Required in SkySlope.
• Confirm that all required documentation is in SkySlope before closing.
• Follow-up with agents when paperwork is missing. Escalate to a managing broker when necessary.
• Generate Trade Records and provide a copy to the agent.
• Ensure deposit information entered in BackOffice is accurate and that clients\' funds have been deposited into the trust account on time.
• Convey accurate instructions, invoices and accompanying paperwork to solicitors and outside brokerages in a timely manner.
• Report outstanding issues to the Provincial Transaction Team Lead.
• Follow all procedures as outlined by the Team Lead.
• Maintain personal and central conveyance emails, responding to agents, staff and external inquiries in a timely and professional manner.
• Ensure files have final sign-off by Provincial Administrator Broker, if applicable.
• Communicate with the payouts department to facilitate funds being sent to lawyers and commissions being releasable to agents and outside brokerages.
• Attend Orientation/Training, FINTRAC training, Team Meetings, Provincial and National Meetings, and Monthly Training Sessions with the Transaction Team.

What you will grab our attention

• High school diploma required or equivalent years of applicable experience
• Developing professional expertise; applies company policies and procedures to resolve a variety of issues
• Must be bilingual in English and French
• Computer experience essential
• Basic knowledge of the OACIQ and Canadian Real Estate Transaction requirements & provincial processes
• Knowledge of Google Docs & Sheets, and eZmax is an asset
• Must be responsible, dependable and trustworthy
• Task-oriented, organized, pays attention to details, follows systems, team-worker
• Ability to build relationships with Brokers/Agents, Notaries, DA, Co-workers
• Works well under time restraints and in a fast-paced environment
• Remain adaptable and willing to help out where needed when the designated board is changed or the range expanded by the Team Lead or Transaction Manager
• Able to carry upwards of 100+ transactions within the process
• Able to process Listing Contracts and accompanying paperwork in addition to deals
• The TA must have the ability to process deals quickly and efficiently; volume varies with Team Lead’s instructions
• Agile/Flexible attitude
• Strong attention to detail required
• Excellent customer service abilities; written and verbal communication must be superb
• Excellent critical thinking and problem solving skills
• Team player; able to complete individual tasks as well as work on a team
• Experience in the real estate industry strongly preferred
• Excellent communication skills both written and verbal
• Experience in coordinating events and group activities
• Conflict resolution and active listening: ability to assess a customer\'s need or concerns and deliver solutions
• Proficient knowledge of G Suite required; Microsoft Office experience is a bonus
• Remote work experience required
• Dedicated home-office/work space
• Advanced Trello experience preferred
• Aptitude for using online platforms and software to work remotely

If you think you’d make a great match for this position but don’t meet all the requirements, we encourage you to apply!

What eXp Realty Provides

• Employer-paid Medical coverage, as well as Dental & Vision benefits
• Company-supplied equipment: laptop, monitor, headset
• RRSP with up to a 4% match
• Stock option grant
• Fully remote environment
• Amazing company culture
• And more…

We believe strongly in the value of diversity and creating supportive, inclusive environments where our colleagues can succeed. As such, eXp is proud to be an Equal Opportunity Employer. We do not discriminate on the basis of race, color, ancestry, national origin, religion, or religious creed, mental or physical disability, medical condition, genetic information, sex, sexual orientation, gender identity or expression, age, marital status, military or veteran status, citizenship, or other protected characteristics under federal, state or local law.