Training Specialist - Refinish

8797 ACS U.S.A., LLC; Pointe-Claire; On-site; CAD 60,000 - 85,000; Full time

Job summary

A leading company in the coatings industry is looking for a Training Specialist - Refinish to enhance training programs for internal and external customers. This role involves delivering training, managing training sites, and liaising with business and training teams to ensure quality and consistency in training delivery. Candidates must possess extensive experience in automotive applications and be bilingual in French and English.

Qualifications

• Minimum of 10 years paint application experience in automotive alignment.
• Experience in collision shop management.
• Ability to develop and execute training strategies.

Responsibilities

• Deliver face-to-face training and webcasts.
• Manage training data dashboards and ensure delivery consistency.
• Collaborate with business and training teams to assess training needs.

Skills

Bilingual fluency in French and English

Strong business and technical skills

Excellent communication and presentation skills

Customer-focused mindset

Deep product, process, and application knowledge

Strong listening and probing skills

Results-driven with analytical skills

Education

High School Diploma/GED

Bachelor's degree

Tools

MS Office

Internal software

Job description

Training Specialist - Refinish

Apply locations Montreal, Greater Montreal Area | Full time | Posted 16 Days Ago | Job requisition id 2025-14022

Job Title: Training Specialist - Refinish

The Refinish Training Specialist acts as a key liaison, providing crucial communication between the Regional Training Leader and Training Instructors. The main responsibility is to deliver standardized training programs through training centers to internal and external customers.

1. Deliver face-to-face training and webcasts.
2. Provide guidance, goal setting, and development for Training Instructors.
3. Collaborate with team members to ensure a consistent customer experience.
4. Network with business, customers, and training teams to assess and deliver training.
5. Maintain training data dashboards.
6. Ensure consistency of training delivery using approved content.
7. Create and update training schedules.
8. Support industry events when appropriate.
9. Contribute to content development as a Subject Matter Expert (SME).
10. Plan and schedule regional training activities.
11. Perform customer demos.
12. Implement training organizational goals.
13. Collaborate with national and regional training resources for continuous improvement.
14. Gather and act on classroom feedback.
15. Manage product inventory at training locations.
16. Support regional strategies for product and color.
17. Align with sales and business initiatives.

The role also involves managing the security, safety, and operation of the training site, including contracts, equipment, inventory, and cleanliness, ensuring compliance with Axalta standards.

Must Have:

• High School Diploma/GED required; Bachelor’s degree preferred.
• Minimum of 10 years paint application experience in automotive alignment.
• Bilingual fluency in French and English.
• Ability to develop and execute strategies.
• Strong business and technical skills.
• Excellent communication and presentation skills.
• Customer-focused mindset.
• Proficiency in MS Office and internal software.
• Deep product, process, and application knowledge.
• Strong listening and probing skills.
• Experience in collision shop management.
• Organizational, management, and planning skills.
• Results-driven with analytical skills.
• Ability to build internal and external relationships.
• Travel approximately 10% required.

Compétences requises:

• Capacité à créer et exécuter des stratégies de formation.
• Bon sens des affaires et connaissance technique.
• Compétences en communication et présentation.
• Orientation client forte.
• Excellentes compétences informatiques (MS Office, logiciels internes).
• Connaissance approfondie des produits Axalta, processus et applications.
• Compétences en écoute et compréhension des besoins.
• Compétences en gestion d'atelier.
• Organisation, gestion et planification solides.
• Orientation résultats et analytique.
• Capacité à établir et maintenir des relations internes et externes.

About Our Company:

Axalta innovates continuously in the coatings industry, providing technologies that protect and beautify products worldwide. Operating in segments like Performance Coatings and Mobility Coatings, Axalta serves markets across the globe, with initiatives toward sustainability and customer partnership.