Training Operations Support (Commercial Aviation Maintenance Training)

CAE; Montreal; On-site; CAD 50,000 - 70,000; Full time

Job summary

A leading aviation training organization in Montreal is seeking a highly organized Training Operations Support professional. This role involves ensuring the coordination and execution of training activities, engaging with stakeholders, and leading administrative functions. Candidates should have a diploma or degree, strong communication skills, and a commitment to operational excellence. Join our team and contribute to the future of aviation safety.

Benefits

Competitive compensation and benefits package

Opportunities for professional growth and development

Dynamic, innovative work environment

Qualifications

• Diploma or degree required; aviation experience is an asset.
• Understanding of training requirements in accordance with Transport Canada Regulations is an asset.

Responsibilities

• Act as the primary liaison for all stakeholders, facilitating meetings and ensuring alignment.
• Support the team in managing booking, planning, and execution of training logistics.
• Lead administrative functions related to Maintenance training.
• Oversee hotel and accommodation arrangements for training personnel.
• Manage planning and execution of secondary training activities.
• Track and monitor training-related tickets assigned to the administration team.

Skills

Strong communication skills

Organizational skills

Time management skills

Technical proficiency in MS Office

Detail-oriented

Problem-solving skills

Interpersonal skills

Bilingual (French and English)

Education

Diploma or degree

Tools

Learning Management Systems (LMS)

Job description

About This Role

Job Title: Training Operations Support

Department: Commercial Aviation Maintenance Training
Location: Montreal at Customer location
Employment Type: Full-Time

At CAE, we are all for equipping teams to excel.

Lead with purpose and shape the future of aviation safety in a role that combines leadership, precision, and impact. We are looking for a highly organized and proactive professional to join our Commercial Aviation Maintenance Training team. In this critical position, you will ensure flawless coordination, timely execution of aircraft maintenance training activities, and strong stakeholder engagement. The successful candidate will drive operational excellence, uphold the highest service standards, and champion continuous improvement across all support functions. Be part of a team powered by innovation and dedicated to empowering aircraft maintenance engineers worldwide.

Key Responsibilities

• Stakeholder Engagement & Communication
  Act as the primary liaison for all stakeholders, including external and internal teams. Facilitate biweekly meetings to provide updates, capture training requirements, and ensure alignment.
• Vendor and System Support Oversight
  Support team to manage booking, planning, and execution of training logistics within timelines. Monitor performance and provide guidance for operational excellence.
• Training Administration
  Lead administrative functions related to Maintenance training. Serve as the central point for planning, documentation, and support activities.
• Accommodation & Logistics (HOTAC)
  Oversee hotel and accommodation arrangements for personnel attending training sessions. Ensure timely invoicing and vendor coordination.
• Secondary Training Coordination
  Manage planning and execution of secondary training activities, ensuring alignment with overall objectives.
• System Ticket Management
  Track and monitor training related tickets assigned to the training administration team. Ensure timely resolution and accurate documentation.

Qualifications

• Diploma or degree required; aviation experience is an asset.
• Understanding of training requirement in accordance with Transport Canada Regulations is an asset

What we are looking for:

• Strong communication, organizational, and time management skills.
• You must be able to take initiative and drive activities to completion with minimal supervision
• You have technical proficiency in MS Office including Word, Adobe PowerPoint, Excel, and Outlook
• You are detail-oriented self-starter with a complete focus on quality results/deliverables
• You have the ability to prioritize and multi-task in a fast-paced environment with competing deadlines
• You are a creative problem-solver, interested in leveraging automation to improve current processes
• You have the ability to assess and troubleshoot autonomously
• You have experience using Learning Management Systems (LMS) would be an asset
• You stay current on training and development trends
• You have strong interpersonal/collaboration skills
• You have superior oral and written communication skills- French and English
• You must be available to work onsite.

Why Join Us?

• Be part of a global leader in aviation training and technology.
• Work in a dynamic, innovative environment that values continuous improvement.
• Opportunities for professional growth and development.
• Competitive compensation and benefits package.

#LI-RA1

Position Type

Regular

CAE thanks all applicants for their interest. However, only those whose background and experience match the requirements of the role will be contacted.

Equal Opportunity Employer

CAE is an equal opportunity employer committed to providing equal employment opportunities to all applicants and employees without regard to race, nationality, colour, religion, sex, gender indentity and expression, sexual orientation, disability, neurodiversity, veteran status, age, or other characteristics protected by local laws.

If you don\'t see yourself fully reflected in every job requirement listed in the job posting, we still encourage you to reach out and apply. At CAE, everyone is welcome to contribute to our success. Applicants needing reasonable accommodations should contact their recruiter at any point in the recruitment process. If you need assistance to submit your application because of incompatible assistive technology or a disability, please contact us at [e-mail]