Training & Certification Coordinator (Hybrid)

Metso Corporation; Remote; CAD 55,000 - 75,000; Full time

Job summary

A global technology company is looking for a Training Support Specialist to coordinate training programs and ensure smooth operations across Field Services and Customer teams. The role requires strong organizational skills, attention to detail, and experience with data tracking systems. Responsibilities include organizing training events, supporting certification processes, and ensuring proper logistics for training sessions. This position offers extensive learning opportunities and a flexible work environment.

Benefits

Extensive learning opportunities

Occupational healthcare

Annual bonus

Hybrid working possibilities

Support from a global network

Inclusive culture

Competitive base salary

Additional leave benefits

Paid Volunteer Leave

Comprehensive medical benefits

Novated lease options

Leisure travel benefits

Qualifications

• Ability to coordinate events, manage calendars, and handle logistics.
• Accurate preparation of training materials, certificates, and documentation.
• Experience with data entry, spreadsheets, and tracking systems.
• Professional email etiquette and stakeholder updates.
• Ability to prioritize multiple tasks and meet deadlines.
• Comfortable using platforms like LearningPoint, SAP, Salesforce.
• Ability to troubleshoot queries and resolve issues promptly.
• Familiarity with training events and certification processes.
• Managing VR headsets and training aids.
• Liaising with clients and internal teams effectively.
• Supporting new starters and competence mapping.
• Reviewing dashboards and feedback portals.

Responsibilities

• Organize catering and prepare training rooms.
• Print/bind materials and manage shared calendar.
• Notify team of events and manage training packs.
• Send recognition emails and distribute certification packs.
• Update tracking spreadsheets and communicate progress.
• Register training in LearningPoint and update matrixes.
• Support onboarding, visa letters, and travel documentation.
• Upload Job Passports and troubleshoot technician queries.
• Save materials to USBs and support trainers.
• Coordinate trainer mobilization and liaise with SAMs/customers.
• Assist with SAP quotes, jobs, invoices, and WIP reviews.
• Review feedback portal and support Aggregates Training.

Skills

Organisational skills

Attention to detail

Administrative proficiency

Communication skills

Time management

Passion for supporting learning

Technical literacy

Problem-solving

Experience in training coordination

Experience with VR training tools

Customer service orientation

Familiarity with reporting tools

Tools

LearningPoint

SAP

Salesforce

Job description

A global technology company is looking for a Training Support Specialist to coordinate training programs and ensure smooth operations across Field Services and Customer teams. The role requires strong organizational skills, attention to detail, and experience with data tracking systems. Responsibilities include organizing training events, supporting certification processes, and ensuring proper logistics for training sessions. This position offers extensive learning opportunities and a flexible work environment.