Toronto Pearson Airport - Full Time Scooper Detail (Paladin Security Group Ltd.)

Paladin Security; Mississauga; On-site; CAD 150,000 - 200,000; Full time

Job summary

A leading security services provider in Ontario is looking for a Full Time Scooper Detail to work at Toronto Pearson Airport. The role involves monitoring terminal activities, enforcing airport regulations, and providing high-quality customer service. A valid Ontario Security License and First Aid & CPR certification are mandatory. Candidates with prior security experience are preferred. The position offers competitive salary, daily pay, and benefits including medical and dental insurance, paid vacation, and sick days.

Benefits

Medical Insurance

Dental Insurance

Vision Insurance

Paid Vacation

Paid Sick Days

Paid Holidays

Short Term Disability

Qualifications

• Must be fluent in English, both oral and written.
• Previous experience in security or law enforcement is preferred.
• Certification in Use of Force (UOF) and Management of Aggressive Behavior (MOAB) is required.

Responsibilities

• Monitor terminals for unauthorized solicitation.
• Enforce airport regulations and provide customer assistance.
• Respond to emergencies and coordinate security responses.

Skills

English fluency

Customer service

Observation

Education

Valid Ontario Security License

Valid First Aid & CPR - Level C

Job description

Overview

Job Skills / Requirements

Position Details

Position: Full Time Scooper Detail

Site: Toronto Pearson Airport

Averaging Agreement: Overtime is Averaging Agreement (AA) after 88 hours

Hours: Continental Afternoons (1400 - 0200)

Payrate: $20.41 / an hour

Posting Date: December 29th, 2025

External Closing Date: January 6th, 2025

Job Description

The Scooper will monitor the inside and inner curb of the terminals looking for individuals soliciting transportation which is not governed and approved by the GTAA. Specific duties include but are not limited to:

• Being alert and observant while being outside, standing or walking for an extended period of time in all weather conditions (Rain, Snow, Excessive Heat & Cold, etc.)
• Enforce airport regulations with respect to scooper activity utilizing operational techniques for interdiction & interception.
• Avoid direct contact with Scooper and don’t engage in confrontation
• Inform passenger and advise where GTAA authorized Taxi or Limo stands are located on the curb
• Raise awareness and educate passengers of offered Ground Transportation Services – “Choose the right ride.”
• Predominately the focus is to capture the interior of the terminals, specifically within the International and Domestic gates. Guard may venture towards the Inner Curb (GTO) but must refrain from going to the outer curb unless directed
• Enforce the "Traffic on Land Side of Airports Regulations", as may be amended, supplemented or replaced from time to time (collectively the 'TLSARs")
• Issue Parking Infraction Notices (PINs) in accordance with established training procedures and attend court for the purpose of giving evidence on PINs issued by the guard
• Anticipate and address areas of vehicular/pedestrian congestions and ensure vehicles/pedestrians move in a safe and secure manner
• Detect and notify SOCC of a person(s) demonstrating suspicious behavior
• Provide a high level of customer service and collaborate with other stakeholders when required
• Records and submits number of interdictions and interceptions on a daily basis
• Maintain communications at all times with fellow Security guard, Cliental and Paladin Managerial Staff
• Respond immediately to any emergency and co-ordinate response accordingly based off established procedures
• Perform duties and tasks assigned by the Security Leadership team and respond to the directions of the client
• Be observant and record all discrepancies, deficiencies and safety hazards/ concerns noted during patrols and take corrective action
• Be courteous, and helpful in enforcing all company policies, procedures, rules and regulations
• Perform security duties in accordance with established procedures. Ensure they are being conducted within the limitations of any federal, provincial and municipal laws
• Represent Paladin Security, GTAA, and their respected customers in such a way as to enhance the quality, image and reputation of Toronto Pearson International Airport

Prerequisites

• Valid Ontario Security License
• Valid First Aid & CPR - Level C (from a WSIB-approved vendor)
• English (oral and written) fluency is a must
• Previous experience in security, law enforcement, or a related field preferred.
• Must be able to provide certifications in Use of Force (UOF) and Management of Aggressive Behavior (MOAB)
• Applicants lacking these certifications can opt into Paladin's UoF/MOAB certification program prior to their onboarding training
• Please be aware: The UoF/MOAB certification is not paid as it is a pre-requisite; however, Paladin will cover all of the costs of the training with a 6-month commitment to the position/availability

Why choose Paladin?

• Competitive salary and benefits package

• Work today, get paid today—daily pay available

Paladin Security Group (Ontario) Ltd. uses AI-based tools as part of our recruitment process to assist with resume screening and candidate assessment. These tools do not make final hiring decisions. All applications are reviewed by a member of our hiring team. We are committed to equity, diversity, and inclusion and regularly evaluate our systems to minimize bias and ensure compliance with applicable human rights and privacy legislation

Paladin Security: Making the World a Safer and Friendlier Place because we CARE! The Paladin Difference starts with our people; we’re the best because we hire the best. We believe in promoting from within, respecting people and their differences, providing high quality service and always having fun! If you think you have what it takes to join our team, we want to meet you!

Paladin Security has a diverse workforce and we believe in and are committed to a workplace culture of respect, inclusion, and diversity. Paladin Security is committed to providing accommodations for people with disabilities through the interview process and while employed. If you require an accommodation during the interview process, please let us know and we will work with you to meet your needs.

We thank all applicants for their interest; however, only those candidates that are short listed will be contacted for an interview.

Benefits: Medical Insurance, Life Insurance, Dental Insurance, Vision Insurance, Paid Vacation, Paid Sick Days, Paid Holidays, Short Term Disability

This is a Full-Time position 2nd Shift, Weekends.

Number of Openings for this position: 1